Job description
ABOUT HANDELSBANKEN:
Handelsbanken is a local relationship bank built on timeless and sustainable values. The Bank specialises in providing personalised banking services to both businesses and individuals, as well as wealth and investment management services through its UK subsidiary Handelsbanken Wealth & Asset Management. Handelsbanken operates a decentralised way of working, with a strong local presence due to a nationwide branch network and a long-term approach to customer relations. Each Handelsbanken branch operates as a small business enabling it to make decisions at a local level and provide a service that is bespoke, with the focus always being on the needs of each individual customer. Throughout the organisation, individuals enjoy wide-ranging responsibility, and the scope to pursue a unique career, within a culture of openness, equality and professionalism.
Handelsbanken is offering a Hybrid Working Model. Our approach to hybrid working at Handelsbanken is that we spend the greater proportion of our working time at our workplace. Our remaining time may be worked from home. This approach allows us to embrace the many benefits of hybrid working whilst sustaining and developing our unique culture.
ROLE: Scrum Master
LOCATION: London or Manchester
REMUNERATION: Competitive + Benefits
ROLE OVERVIEW
The Scrum Master (Delivery) role will work with established agile teams using agile methodologies and practices, which may include Scrum and Kanban as well as other approaches, and act as coach, guide, and facilitator to ensure the team’s optimal performance and focus on delivery of value. They will drive continual improvement and support the team’s learning and ever-increasing maturity in agile practices and strong value delivery. Generally, one Scrum Master (Delivery) will work with up to two agile teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- The Scrum Master (Delivery) will act as a servant leader for agile teams, facilitate agile scrum ceremonies including sprint planning, daily stand-up, sprint review and sprint retro
- Working with Digital/Agile Product Owners, helping them to manage their vision and create the product roadmap
- Support the Product Owner and Tech Leads with backlog management for both business and technical stories
- Facilitate the removal of impediments and help to improve flow throughout the route to live
- Coaching the team to improve velocity, flow and delivery of value through sprint retros and continuous improvement
- Ensure the team is managing and tracking risks and blockers effectively
- Championing agile behaviours within the teams
- Driving continuous improvement
- Supporting the full development lifecycle
- Mentoring new Scrum Masters (Apprentice)
- Help assess maturity of existing teams with a view to improvement
- Support teams in estimating and refine features
- Improving teams ability to make and deliver against commitments and use of metrics and agile reports for this
- Support portfolio reporting and required governance
- Provide Digital/Agile Product Owners with support in creating product roadmaps and feature definitions, MVP and release plans
- Work to create self-sufficient and highly mature cross-functional agile teams
- Identify classroom, coaching and individual training needs for the team to support their ongoing development
- Where required, work with basic SAFe approaches to align with Group, such as PI Planning and PI Execution.
- Facilitate initiation for new types of work
- Onboard new team members effectively
- Ability to facilitate feature kick-off sessions (for teams are not working in PIs)
- Contribute to the Scrum Master Community of Practice and overall adoption of agile ways of working in HB plc including supporting other colleagues and seeking help from other colleagues as required
- Help develop better tooling for agile teams and support the Enablement and Practice Centre of Excellence in this
SKILLS, EXPERIENCE AND QUALIFICATIONS:
- Experienced in leading agile, software, development teams
- Effective influencing and motivation skills
- Being resilient and staying calm under pressure
- Strong stakeholder management
- Mindset of continuous improvement
- Analytical and able to diagnose the teams’ and individuals, agile skill development needs
- Broad knowledge and experience of agile frameworks and practices, deep knowledge of Scrum and Kanban
- Some understanding of SAFe would be useful
- Extensive experience in one of JIRA or Azure DevOps and strong working knowledge of Confluence
- Good knowledge and experience of widely successful agile techniques such as user stories, Behaviour Drive Development (BDD), Test Driven Development (TDD), continuous/automated testing, pair programming, automation, etc
- Excellent understanding of the software development life cycle and its path to production, including experience working in moderate to highly mature DevOps environments
- Excellent communication, interpersonal and stakeholder management skills
- Experience of working as a Scrum Master for up to 3 agile teams simultaneously
- Very capable in planning and managing dependencies
- Experience of working in immature agile organisations with limited experience in Product Ownership
- Good basic understanding of agile metrics and when and how to use them, including burn down, continuous flow and other standard reports
- We are interested in hearing from Scrum Masters who varying degrees of technical understanding but all must be able to work with software development teams
You must comply with 5 Conduct rules i.e.
- act with integrity
- act with due skill, care and diligence
- be open and co-operative with the FCA, PRA and other regulators
- pay due regard to the interests of customers and treat them fairly
- observe proper standards of market conduct.
Handelsbanken Group are deeply committed to embedding good equality and diversity practice into all of our activities so that we are an inclusive, welcoming and inspiring place to work, regardless of age, disability, pregnancy and/or parental status, ethnicity, religion, sex, gender reassignment or sexual orientation.
About The CompanyHandelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long-term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide a bespoke service. The focus is always on the need of the individual customer and not on the sale of specific products.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
Package DescriptionCompetitive + benefits