Scrum Master London, England
Financial Ombudsman Service
Full Time
London, England
65000 GBP ANNUAL Today
Job description
Looking for a new challenge?
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!
Scrum Master
We’re hiring a Scrum Master to ensure we follow our agreed Software Development Life Cycle process to deliver technical changes successfully and without negative impact on our internal and external customers. If you’re looking to join an organisation committed to fairness and doing the right thing and where your contribution matters, we can't wait to hear from you!
Contract: Permanent
Working hours: Full time, 35 hours
Salary: up to £65,000
Reporting to: Business Applications Manager
Location: London, E14 9SR - our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
You’ll make sure that the delivery teams are working to their peak efficiency – by removing impediments, shielding the teams from unnecessary distractions, resolving conflicts and helping to build an environment where problems can be raised openly without fear.
The role will act as a servant leader, enabling the delivery teams to deliver the best possible work. You’ll also facilitate all meetings, including the standard Agile ceremonies. This would include Agile estimation and planning, forecasting results based on the recorded velocity.
You’ll be responsible for enforcing the rules, whilst facilitating discussion and assisting with external communication. You’ll work very closely with the product owners, the application management managers as well as of course the delivery teams themselves.
Key responsibilities
- ensuring that the delivery teams follow the agreed SDLC
- set up and facilitate all Agile meetings / ceremonies
- facilitating backlog management with the Product Owners
- facilitating sprint planning
- reporting on the availability, velocity and burndown of the delivery teams
- shielding the teams from unnecessary distractions and allowing them to concentrate on the committed sprint contents
- delivering on your own objectives in line with our values – and working collectively with the wider team to contribute to our commitments as a whole
- making sure we’re delivering a fair and efficient service, that reflects the diversity of our customers and our people, through everything we do
Minimum Criteria
- having an in-depth knowledge of Agile or Scrum practices
- Working closely with the product owners, BAs and other project teams as needed
- Supporting the team’s delivery as needed.
- experience of conflict resolution and facilitation
- Desirable experience in SAFE and managing of releases.
- being able to prioritise a varied workload in a fast paced environment
- having strong influencing and relationship management skills — you’ll guide colleagues on best practice and make sure they’re following procedure
- being motivated and resourceful to achieve goals independently as well as working effectively in a team
- prioritising and organising your own workload – you’ll be reprioritising wherever needed, while also following things up and taking ownership for moving things as far forward as possible at all times
- being approachable and collaborative, and working well as part of a team
- having great attention to detail, administrative skills and being accurate
Why Financial Ombudsman Service?
Our people are the most important part of delivering our purpose. If it wasn’t for their amazing efforts, ideas and commitment we wouldn’t be able to make a difference that we do today. So, we offer an attractive, competitive salary and flexible benefits to suit them.
Here’s a list of some of the many benefits and perks you can get for working with us:
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
- Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
- Employee Assistance Programme
- Extensive opportunities for personal and career development
- Free tea and coffee
- Fully equipped on-site gym open 24 / 7 (London office only)
- Extensive Well-being resources including on-site therapists (London office only)
- Beautiful and bright London office looking over the Thames and near to mainline stations
- Our Coventry office is 2 minutes’ walk from the main station
- Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!
How do I apply?
Upload your CV by clicking the ‘Apply’ button and creating an account. Applications need to be submitted by 23:59 on Monday 3rd April 2023
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the recruitment process
We’re proud to be an inclusive employer
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
We’re committed to being a great place to work – attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.
We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email [email protected] and let us know your preferred method of contact.
Find out more
Check out below channels to find out more about everyday life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there!
- LinkedIn: Financial Ombudsman Service
- Our careers page: https://www.financial-ombudsman.org.uk/who-we-are/join-us
Good luck with your application!
Financial Ombudsman Service
https://www.financial-ombudsman.org.uk/
London, United Kingdom
Abby Thomas
$100 to $500 million (USD)
1001 to 5000 Employees
Non-profit Organisation
Civic, Welfare & Social Services
2001
