Job description
Category Medical Communication
ABOUT THIS ROLE
Parexel strives to be the premier provider to the biopharmaceutical and medical device industries for the development and commercialization of new medical therapies worldwide. Our mission is to combine the strength of our expertise, experience and innovation to advance the worldwide success of the biopharmaceutical and medical device industries in preventing and curing disease.
This role can be fully home based, office based in the UK or situated in any EMEA based location where we have an entity. Our office in Worthing is in a great location and has the feel of an innovative and collaborative Medcom agency.
As the Scientific Specialist you would be part of our Scientific and Editorial Services department. You would act as senior therapy area/content expert and lead the delivery of assigned programs/projects within the account team interacting directly with clients. You would also develop high-quality scientific content by all means of necessary research, scientific writing, editing and fact checking to meet deadlines while working within the project scope and objectives. This would apply to all formats of MedCom’s communication outputs.
In the role you would also acquire and maintain expert knowledge of relevant therapy areas, client products, and objectives as well as taking ownership of assigned projects and programs and take independent action to resolve complex technical issues to ensure excellent project delivery. You will work in partnership with the Scientific Team Lead to ensure quality delivery, client satisfaction, and account growth.
As the Scientific Specialist you will liaise effectively with client and external authors/opinion leaders during the lifecycle of assigned projects or programs and work directly on projects or provide expert guidance of projects/programs being undertaken by other team members.
Key Accountabilities:
Client Interaction/Relationship:
- Act as senior content expert on assigned accounts/programs and proactively build client relationships and, in conjunction with Scientific Team Lead and Account Management, ensure client satisfaction and project profitability
- Identify complex technical and process challenges, and work in partnership with Scientific Team Lead to resolve problems/challenges
- Be alert to opportunities to develop follow-on business, and, as a content expert, develop and endeavor to secure NBAs in conjunction with Account Management.
- Actively communicate and manage changes in project scope
Specialized Knowledge
- Demonstrate sufficient understanding of department’s service offerings in order to:
- Ensure that discussions with client are informed, appropriate, and consistent with MedCom’s service offerings
- Contribute to client solutions
- Discuss opportunities or issues with account team leadership
- Be familiar and comply with all departmental procedures related to project delivery and tracking, promote adoption of these procedures by others, and recommend appropriate enhancements for efficiency.
- Develop and maintain expert knowledge of client products and therapy areas on assigned accounts.
Project Execution and Success
- Undertake writing and editing to develop high-quality scientific content
- Prioritize own work and manage project schedule to meet delivery deadlines
- Be familiar with and work within project scope (specification and budget hours) and objectives. Monitor project progress, scope changes, and own hours sufficiently to flag changes in scope to project lead, and proceed accordingly Interpret scientific data accurately and appropriately.
- Degree and a higher degree in Life Sciences, Pharmacy, or Medicine is essential (BSc, BA, preferred. PharmD, PhD, MD are desirable).
Skills
- Advanced computer and Internet skills, including knowledge of MS applications such as Word, PowerPoint, and Excel
- Advanced oral and written communication skills
- Advanced problem-solving skills
- Technical expertise:
- Ability to acquire and apply specialized therapy area knowledge rapidly
- Good breadth of therapy area knowledge
- Ability to interpret and organize highly complex scientific data
- Ability to understand and implement marketing messages
- Scientific writing competency
- Proofreading and copyediting skills
- Effective project management skills
- Effective interpersonal skills and relationship-building competency
- Ability to lead projects and programs
- Strong client focus
- Ability to interact professionally within a client organization
- Ability to prioritize work and define steps needed to achieve specified project outcomes
- Ability to successfully manage assignments on time with high quality
- Strong presentation skills
- Strong mentoring skills
- Willingness to undertake continuous professional learning and development
- Willingness to work in a matrix environment and to value the importance of teamwork
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