scheduler Remote
Job description
Are you interested in health and wellness? Are you charismatic and organized? Do you thrive in a fast paced environment? Do you have a knack for customer service and phone work?
The Cure IV facilitates mobile medical and wellness services to boost individuals to their optimum vitality. Our dedicated network of healthcare professionals is committed to providing every patient with the best possible mobile wellness services along with Covid-19 screening and testing.
We are hiring a Remote Medical Scheduler that is fully remote with room for growth. The Cure IV is currently expanding into Miami, Chicago, Austin, and Seattle, this is an amazing opportunity to join our team! Many of our clients are high profile and celebrities, discretion and confidentiality is required.
Duties include:
- Assist dispatch manager in overseeing team and dispatch performance
- Train and develop training materials for dispatch
- Answering inbound communications
- Outbound calls and follow up communication
- Schedule appointments
- Process Payments
- Respond and resolve and patient inquiries or issues
- Work with our mobile and virtual support team to make sure each inquiry matriculates into a completed appointment/treatment
- Work with other admin staff members to ensure client services are being provided at the highest level
- Work with nurses as a team to make sure their appointments go smoothly
- Other duties as needed
Benefits:
- Health Insurance
- Remote
- Discount on Services
- PTO
Requirements:
- Customer Service/patient service experience
- Experience in high call volume or patient flow setting
- Weekend and evening availability
- Must be extremely organized, attention to detail, follow through, self motivated, interpersonal skills, charismatic, personable and have impeccable communication skills
- Technology and Software Savvy
- Quick communication, fast response time and average typing speed
- Interest/Knowledge in health/wellness and preventative medicine
- Proof of eligibility to work in the US
- Knowledge of HIPAA is a PLUS
Schedule:
- Flexible and between Monday to Sunday
- 40h per week
- Shifts in between 6am PST and 8:45pm PST (we will work with your time zone)
@thecureiv
www.thecureiv.com
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Experience:
- Medical scheduling: 2 years (Required)
- Management: 1 year (Required)
Work Location: Remote
