Job description
EJSCHEDULER
Blackburn, Lancashire
Up to £12.32 per hour
Full-time, Temporary
24/04/2023, 3 Months
Scheduler/Help desk Admin
This role will be scheduling for engineers in the North of England. The role of the schedule is to manage the work and plan the calendars of approx 15 engineers of different skill sets i.e. handyman, electrician, A/C and gas engineers. The scheduler will plan PPM work (pre planned maintenance) and reactive work ensuring that we book access to site, send the right skill set to a job and also complete the work within our service level agreements.
Job Role:
- schedule PPM and reactive works to the correct skilled engineers, ensuring contractual KPI'S are met
- Carry out regular analysis of current PPM regime to identify current trends and patterns to achieve effective delivery of engineering resource
- Logging and assigning jobs on our CAFM systems Plan-on, and ensuring our clients systems are continuously updated
- Liaising with appropriate parties (both internal and external) to provide necessary updates and supporting documentation when requested
- Carry out general administrative duties in line with the departmental policies & procedures
- Responsible for the 'on call rota' ensuring that an engineer is available to cover each engineering discipline for 'out of hours' works
Skills:
- Scheduler/FM experience desirable
- Good customer service
- Good communication
- Attention to detail and organisational skills required
- Good IT knowledge - MS outlook and other MS office packages including: word and excel
- FM/Property expeirence