Scheduler Caerphilly, Wales
Job description
Planning and Scheduling
Are you interested in a new and exciting career as a Scheduler?
About phs:
Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain, and Ireland with over 120,000 customers across 300,000 locations.
Our business include: Washrooms, Healthcare, and Floorcare, Hygiene Services, Phs Direct, and Direct 365 (sale of hygiene consumables), phs Greenleaf (indoor and outdoor plants, phs Teacrate, phs Besafe (workwear and Laundry), phs Wastekit (bailing and compacting waste) and phs Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
The Role:
As a Scheduler you will join a Dynamic Team of Schedulers and play a key part in the success of phs. Working within the team your skills will help keep our Operations Centres running smoothly. This diverse and interesting role will require you to take responsibility for organising the most effective routes for our team of service drivers using our Routing Software. You will work closely with our Operations Centres to ensure our vistal services and deliveries are made to our customers on time and in the most cost effective, efficient way possible.
What is involved;
- Utilising our Auto Routing system to schedule customer service visits across a team of service drivers
- Ensuring the routes are optimised to provide the highest level of services to our customers,
- Communicating with the Operations Centres daily, by reviewing the scheduling plans, resources and to effectively respond to any queries or client demands within reasonable timescales
- Visiting Operations centres from time to time to integrate with the depot team and review scheduling queries / challenges
- Ensuring service backlogs are controlled, minimised, and communicated with the relevant people.
What you will need;
- Strong IT Skills with Knowledge and Experience of using Microsoft Packages
- Previous Experience of planning and scheduling is desirable
- Excellent Communication skills to be able to communicate at all levels
- Good Organisational skills
- Good eye for detail, and problem-solving (Critical Thinking) techniques
- Good Analytical Skills to collect, analyse information, and Decision making
What will we offer;
- Annual Salary of £25,000
- Up to £1,800 potential bonus annually
- Overtime available as and when required
- 31 days holiday entitlement inclusive of bank holidays per year
- Excellent career development opportunities, including apprenticeship schemes
- Full Induction to phs carried out
- Full training programme and ongoing support provided
- Access to online and external training courses
