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scheduler Chevy Chase, MD

Montgomery Orthopaedics

Full Time Chevy Chase, MD 10.56 - 12.04 USD Today

Job description

Be part of the difference in Healthcare, focusing on better service to patients!

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. With approximately 2,000 employees, working in 28 Divisions, CAO is a growing business with revenues of approximately $250 Million. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

The Surgical Coordinator is responsible for administrative duties and correspondence regarding scheduling of surgical operations in a timely and accurate manner. The tasks, duties and responsibilities of Surgical Coordinator vary and require excellent customer service skills with patients, employees, and physicians. Including scheduling appointments with surgeons, calling patients to coordinate and remind of appointments, documenting within EMR systems, preparing billing, and working with insurers.

Responsibilities Include, but are not limited to:

Responsible for all incoming calls for the surgery department. Will be responsible for any queries that patients might have to include directing patient questions to the appropriate surgical facility, provider, or surgery department.
Provides and guides patients through completion of intake and sign-in documentation, gathering medical charts, and verifying insurance information.
Ensures adequate preparation for surgeries by scheduling necessary equipment and procedure rooms and maintaining surgical inventory.
Understands surgical procedures, such as the necessary time a surgery takes and the medical staff necessary to properly maintain a surgical schedule.
Logs and communicates information on urgent matters with surgery department, providers, and medical secretaries as needed.
Ensures all pre-op orders are created and sent to the appropriate facility/facilities and/or sent to patients, including labs and/or any other testing required per physician protocol upon request of providers.
Provides information and updates to surgery department regarding patients’ scheduled surgeries.
Manages surgical documents, gathering and inputting patient information and entering post-surgery data into patient records.
Contacts and assists patients to arrange pre/post-op visits as per individual physician protocol, review patients post operational information required after their surgery.
Performs follow up calls to all post-surgical patients to answer any questions they may have and assist with any post–op paperwork the patient may need for return to work/school.
Maintains compliance with all state and federal regulations and laws as well as CAO guidelines in all operations.

Required Education & Experience:

High school diploma, or GED, required.
Bachelor’s degree preferred but not required.
1-2 years’ experience in clerical, administrative, or secretarial work preferred.
Knowledge of medical terminology, managing medical records, medical coding, and human anatomy preferred.
Skilled in operating various medical record software and hardware, word-processing, and database software programs.

Job Type: Full-time

Benefits: