scheduler

scheduler Tampa, FL

Moffitt Cancer Center
Full Time Tampa, FL 46133 - 36440 USD ANNUAL Today
Job description

scheduler

The Patient Access Scheduling Coordinator (PASC) is a member of the Patient Contact Communication Center at Moffitt Cancer Center. The Patient Contact Communication Center handles a high volume of patient calls, schedules and registers all services for all outpatient visits.

We are currently looking for a Patient Access Scheduling Coordinator (PASC) to join our team.

Position Highlights:

  • The Patient Access Scheduling Coordinator (PASC) is responsible for registering and checking in patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient’s care team as patients depart.
  • PASC's based in our Call Center perform registration and scheduling of appointments by phone.
  • PASC’s gather accurate information, explain forms and policies and answer questions from our patients.
  • A Career Ladder is in place to reward high productivity, quality and skills.

Responsibilities:

  • Perform pre-registration or registration of patients for appointments at the Cancer Center. This includes review of insurance data to ensure that each encounter can be billed appropriately.
  • Communicate with the ordering, referring or attending providers and the patient, referring to scheduling guidelines, to correctly schedule appointment procedures.
  • Explain required registration elements, including forms, to the patient when required.
  • Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests and/or appointments.
  • Work collaboratively with team members as needed.
  • Other job-specific duties as assigned, consistent with level on career ladder.

The Ideal Candidate will have:

  • An upbeat, approachable and compassionate approach when working individually with each patient. (This is crucial when face to face with patients).
  • Accuracy in data entry of patient information in the computer systems.
  • Critical thinking skills and a solution focus approach.
  • Flexibility to work in various clinics depending on the daily volumes.
  • Strong computer skills.
  • Knowledge of medical terminology.
  • Experience successfully working in an environment with competing priorities and demands and performance metrics.
  • Sensitivity and compassion for our patients, who may experience difficulties and challenges as they seek cancer care.
  • 1 or more years of experience in a hospital, outpatient facility or physician office performing scheduling or registration duties, or performing data processing and/or customer service.
  • Associate's Degree

Credentials and Qualifications:

  • High School Diploma or GED
  • 1 year of customer service experience

Location: H. Lee Moffitt Cancer Center & Research Institute · Patient Contact Comm Ctr
Schedule: Full Time, Day Shift, Set shift b/t hrs. 7a-6p M-F w/ potential for Sat. 8-12p. On site work required initially.

scheduler
Moffitt Cancer Center

http://www.moffitt.org
Tampa, FL
Dr. Patrick Hwu
Unknown / Non-Applicable
5001 to 10000 Employees
Hospital
Health Care Services & Hospitals
1986
Related Jobs

All Related Listed jobs

Driver
Richmond Villages Witney, England 10.75 GBP HOURLY Today

As a Driver, its essential that you hold a full, clean UK driving licence and have experience in a customer focused environment.

Housekeeper
University Hospitals of North Midlands NHS Trust Newcastle under Lyme, England 20270 - 21318 GBP ANNUAL Today

The post holder is responsible for ensuring that the environment and catering services meet the needs and expectations of Patients, Visitors and the Ward team.

Receptionist
Everybody Health & Leisure Wilmslow, England 20778 GBP ANNUAL Today

Sharing in Success bonus scheme. Discount on Everybody Learn to Swim, Personal Training & Active Holidays.

Data Entry & Records Administrator
Primary Care Careers Harlow, England 10.5 GBP HOURLY Today

To carry out summarising of incoming notes for new and returning patients in a timely manner; working to the scanning protocol as agreed.

brand specialist
CUMULUS MEDIA Worcester, MA 46610 - 35277 USD ANNUAL Today

CUMULUS MEDIA | Worcester, MA is in search of a Part-Time Promotions Assistant. If you are looking to get a foot in the...