Job description
We're looking for an appointment setter to connect with potential clients via phone and email. We're searching for someone friendly and detail-oriented. Your responsibilities will include identifying potential clients interested in our offerings and coordinating with our Sales Reps for scheduled appointments. You'll also need to keep a log of calls made daily. To excel in this role, you'll need to be committed to exceeding your goals and having an in-depth understanding of the sales process. We're excited to find a skilled appointment setter to represent our company!
Appointment Setter Responsibilities:
- Familiarizing yourself with essential details of our products and services.
- Calling prospective clients using a list of phone numbers provided to you.
- Accepting calls from prospective clients as they arise.
- Fielding basic questions and concerns about the products and services we offer.
- Scheduling a consultation between the prospective client and a Sales Representative.
- Keeping a detailed log of calls, including those which were not answered.
- Attempting to contact prospective clients who you have been unable to contact.
- Informing the Manager of recurrent product-related complaints that warrant addressing.
Appointment Setter Requirements:
- High school diploma or equivalent.
- Proven experience as an appointment setter, sales representative, or similar will be advantageous.
- Computer literate.
- Top-notch verbal, written, and interpersonal skills.
- Outstanding listening skills and attention to detail.
- Excellent phone etiquette.
- Professional and courteous disposition.
- Persuasive and results-oriented.
- Available to work evenings and weekends.
Deal Breakers:
Unprofessional Background noises while on the phone with customers such as:
- People talking in the background,
- Dogs Barking, Chickens/Roosters crowing,
- Loud vehicle transportation,
- Slow internet
- Outdated computer equipment
- Inability to follow instructions
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