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Sales Support Advisor

Victory House, Brighton (BN1 4FY)

Permanent, Full time (35 hours per week)

£24,100 + fantastic benefits

We offer Hybrid working so once you have completed the initial training and are competent in your role you are given the freedom to work from home some days and maintain a great work life balance.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

Role Overview

The Sales Support Advisor will complete daily administrative duties in order to support the Sales Manager and Telesales/BDM teams (UK, BGDAC and Africa).

What you’ll do:

• Responsible for ensuring mailboxes are up to date and cleared within the given 24 – 48 hour SLA timeframe
• Allocate work to ensure the incoming emails are allocated to the right colleagues/team, including categorising, prioritising and responding to group secretaries, various departments and stakeholders across the business and reallocate if required
• Prioritising urgent tasks and chase required information when necessary
• Create opportunity and maintain Salesforce records to include checks for duplicate leads and assign Opportunities to frontline sales
• Prepare quote documents for Bupa Global SME new business (UK, BGDAC and Africa)
• Preparation and facilitation of weekly Sales MI and reporting to support sales activities

What you’ll bring:

• Good organisational, planning and time management skills
• Good written communication, a high level of assertiveness and an excellent telephone manner
• Attention to detail
• Self-motivated, articulate and numerate
• Ability to deal with people at all levels of the organisation
• To have a good geographical knowledge, an understanding of differing cultural drivers and an appreciation of differing time zone
• Excellent PC skills are essential including Word, Excel and PowerPoint

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

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