Job description
About the role
At Vanarama, we've been driving customer service and e-commerce innovation forward for 19 years. Today we're an industry-leading vehicle leasing company and a proud part of the Auto Trader Group. The creativity and commitment of our people have taken us a long way. Join as a Sales Executive and take us, as well as your career, even further.
50% of our customers have never leased before, which is why our Sales Executives play such a key role in our customer's experience. As a Sales Executive, you'll speak to customers about their leasing needs, some will know what they want their next vehicle to be, and others won't. Your job will be to qualify and assess their needs; guiding them through the leasing journey to secure their dream vehicle.
We'll generate the leads, so you can focus on engaging customers with your passion and exceptional customer service. You may think a love of cars and vans is a must to work at Vanarama, but it's not. Our award-winning training programme will help you build the knowledge needed in order to offer an exceptional level of customer service
What we're looking for
- Previous experience working in a sales environment, this could be face-face or phone environment.
- You will have experience achieving targets or KPIs.
- You'll have a passion for customer service and be able to demonstrate excellent interpersonal, negotiating, objection handling and influencing skills
- Organised and will be able to prioritise effectively.
- Motivation, resilience, and a team player who enjoys collaborating as part of a wider team.
- Strong written and verbal communication skills
Working hours
Our full-time Sales Executives work a 39-hour week over a 4-week rota cycle. In the 4-week cycle, you will work:
- One weekend
- One week of evening shifts, until 8pm with a later start in the morning
If you're interested in part time roles, please our part-time job advert for this same role.
Benefits and more
We're offering a basic salary of £27,000 plus uncapped commission with realistic OTE of £40,000 to £50,000, and a benefits package to support your health and well-being. You'll have 24 days holiday per year plus bank holidays, and that's in addition to a day off for your birthday. In our on-site canteen free breakfast and lunch is served to all employees and you'll have access to a range of well-being support, including a free local gym membership.
Our pension scheme enhanced parental leave and company funded medical insurance available after one years' service are just some of the other benefits on offer should you decide to join us.
Career development is something that we're passionate about at, and we all develop and learn things differently. Whether you attend a workshop in our Vanarama academy, find a mentor, or login to a training portal, there's something for everyone.
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