Job description
Norwich
Parts
Full time
Permanent
You will manage both in and out-bound calls as well as email enquiries; identifying parts requirements, providing advice and support to trade customers and promoting products and offers to secure sales.
To succeed in this role you will need a natural flair for sales, fantastic communication skills and the ability to nurture relationships with repeat customers, providing excellent customer service and exceeding customer expectations on every interaction.
We are looking for the following…
- Ability to actively identify and convert sales opportunities
- Passion and drive for exceeding targets
- Experience providing exceptional customer service
- Excellent communication skills over the telephone
- Competence in Microsoft packages
- Good attention to detail
In return we offer a competitive package of:
- £26k - £28k on target earnings depending on experience
- Additional monthly opportunities to earn ad-hoc incentives such as Amazon or Love to shop vouchers.
- 31 days annual leave (including bank holidays)
- Pension scheme
- Life assurance
- Free comprehensive RAC cover
- Cycle to work purchase scheme
- Preferential parts, service and labour rates
- Discounts on new and used vehicles
- Access to health and wellbeing support services
- Free refreshments
- Employee Assistance Programme (EAP)
As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.
Whether your passion is sales, aftersales, customer service or another area, what's really important for us is that you are able to represent our family values of: Professional, Trust, Respect, Caring and Together, every day.
If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.
About Thurlow Nunn
Revenue: $5 to $25 million (USD)
Size: 1 to 50 Employees
Type: Company - Private
Website: www.thurlownunn.co.uk