Job description
Are you looking for a challenge in one of the world’s largest airfreight logistics organisation and a FTSE 100 company?
At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.
As the logistics and cargo brand of the International Airlines Group, you will work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling as we build and shape a new logistics company. We believe in a world that is always moving, with values that underpin our business. By always delivering, always improving, always listening and always working with integrity, we are creating an inclusive business that works for its customers and its colleagues around the globe.
Reporting to the Sales Negotiation Manager, the Sales Negotiation Executives main focus is the effective negotiation of ad hoc sales, both at customer premises and on the Sales Negotiation desk at Carrus. For long periods of time the job holder will work off site, working without immediate supervision and making key independent commercial decisions on behalf of IAG Cargo.
Job Details
- To give context, the UK & Ireland commercial team is a compact and busy team. It has two home markets in its geographical scope, has a high level of customer contact and it operates in a fast-moving commercial environment. This context is reflected in three ways:
- Whilst key accountabilities are role-focused, the role also has support accountability to take on other tasks to ensure customer cover is continuous from time to time.
- Accountabilities will be adaptive to changes in the commercial environment.
- The team expects its members to either be in the office or with customers during the normal working hours of our customers, and from time to time there will be activity outside normal working hours.
- Provide a personal sales service to major customers based at the customer premises.
- Proactive approach to customer call outs when working on the Sales Negotiation desk and when based at customer premises.
- In the absence of the Sales Negotiation Manager, a Sales Negotiation Executive will be asked to deputise. This will entail managing the team, allocating tasks, covering UK sales meetings and acting as the escalation point for issues.
- In the absence of a member of the account management team, a Sales Negotiation Executive will be the main point of contact for the customer. This will entail, key decision making, escalation point for issues and attending customer meetings.
- Maintain strong customer relationships when working onsite in Carrus.
- Develop a good understanding of Optima and COPs, including the filling of rates
Key Skills
- Disciplined in time management.
- Ability to work under pressure without direct management
- Ability to work offsite away from the comfort and support of IAG head office
- Take measured risks in order to maximise profit.
- The ability to fully navigate the COPS pricing data base.
- Highly developed social, interpersonal and communication skills.
- Strong people management skills
As part of our workforce you will receive a competitive salary as well as access to a variety of our excellent benefits including Bonus, 26 days holiday, DC pension scheme, flight benefits, discounts with many high street retailers, good development prospects and the opportunity to be included in the annual incentive scheme.
We are one of the world's largest cargo carriers, come and be part of it.
To apply for the position of Sales Negotiation Executive, please use the ‘apply now’ function.
** Please note, this is a 18-month Fixed Term Contract**