Job description
Location: London, England, United Kingdom
Job ID: 70219
We Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.
Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.
Join us as a
Repair Sales Manager
We are currently recruiting for an Escalator Repair Sales Manager. This role will be responsible and accountable for driving volume sales growth of repairs to achieve and exceed the Company’s targets for revenue and profit within a designated sales area.
Main responsibilities of the role:
- Maximise repairs sales through working with Service Leaders to identify repair opportunities, dealing with repeat customers and general enquiries into the business.
- Successfully achieving and exceeding company sales and profit targets.
- Establish and maintain a strong sales pipeline to consistently deliver results.
- Follow up quotations, negotiate and convert into orders.
- Execute business strategy and plan according to Head EI’s vision and strategy.
- Liaise with Schindler service departments to ensure protection and growth of service portfolio and drive a capital planning approach with key EI customers.
- Achieve and maintain an excellent working partnership with all clients within the division.
- Identify, manage and exceed clients contractual KPI’s, ensuring all sales opportunities are managed in line with our clients contractual expectations.
- Form close working relationships with existing service management and engineering teams ensuring potential sales growth in these areas.
- Demonstrate ‘Customer Centric’ behaviours at all times.
- Ensure that the OSC repairs process is used at all times across the business.
- All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements.
- Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour at all times.
- Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.
Requirements:
- Strong customer focus with proven track record in technical sales.
- Self-motivated, results driven, able to work unsupervised.
- Highly motivated and energetic with the ability to work on own and as part of a team.
- Excellent interpersonal skills and ability to build and sustain long term relationships with stakeholders at all levels
- Well organised with the ability to multi-task and prioritise workload, ensuring the most efficient an effective use of time.
- Strong Teamwork ethic.
- Professional and punctual.
- Computer literate (Word, Excel, PowerPoint).
- Full UK driving licence and willingness to travel is essential.
- Experience working with SAP and CRMs would be advantageous.
- Proven experience of technical/sales activity within the lift and escalator industry.