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Under the general direction of the Manager, Service Development - Venue & Community Space Rentals,
responsible for executing a sales plan to achieve revenue goals, event contract administration, overseeing
event coordination and ensure proper event execution to meet client expectation and uphold Venue Rental
standards of operation.

DUTIES:

Under the general direction of the designated manager, the position is responsible for:

Maximize sales revenue from space rentals and third party vendor revenue;
Provide input into and execute sales and marketing plan to achieve revenue goals;
Attend and contribute to regularly scheduled sales and operations meetings;
Identify and qualify leads, solicit new business, conduct outbound sales calls, follow-up phone calls

and attend networking events;
Build and maintain prospects, track leads, report sales metrics;
Cultivate, develop and build relationships with clients, including key meeting, event and wedding

planners;
Attend relevant industry events, designated tradeshows and maintain industry association

membership as requested;
Monitor and respond to email incoming inquiries;
Negotiate contract business;
Work with clients to establish scope and format of events; provide estimates of potential event costs

and amends contract whenever necessary to incorporate cost adjustments;
Conduct thorough follow-up for client satisfaction;
In conjunction with the Event Associates maintain event booking system with respect to booking

calendar, all event related setup details and client database;
In concert with Event Associates supervise events in progress (setup and teardown included) as

needed;
Supervise, guide and provide support to Event Associates in pre-event planning and contractual

issues to ensure smooth execution of events;
Train and supervise the day-to-day activity of the Event Associates including scheduling, assigning

and reviewing of work;
Hire new staff, transfer and promote;
Authorize and coordinate vacation and overtime requests;
Monitor and evaluate staff performance, hear grievances and recommend disciplinary action when

necessary;
Other duties as assigned by the Manager.

• Demonstrated supervisory skills
• Well-developed organizational skills
• Strong interpersonal skills
• Excellent customer service skills
• Strong interpersonal skills
• Excellent customer service skills
  

SALARY: $73,493.00 per annum - $91,059.00 per annum (2023 Rates, Wage Grade 5)

How to Apply:

E-mail your cover letter and resume, quoting the Job Posting #, to [email protected]. We thank all applicants
and advise that only those selected for an interview will be contacted.

The Toronto Public Library invites applications from all qualified individuals. The Library is committed to
employment equity and diversity in the workplace and welcomes applications from visible minorities,
Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity.

Upon request, accommodation will be provided for persons with disabilities through all stages of the
recruitment and selection process.