Job description
About us
JAP ROOFING CONTRACTORS LIMITED is a growing company who specialised in all aspects of roofing. It has been building and repairing roofs within United Kingdom over 5 years. Our mission is to resolve any roofing issue promptly. In order to carry out the company's work more efficiently we required a experience candidate in the mentioned position.
The Candidate must required:
- Exceptional interpersonal and customer service skills
- Advanced knowledge of administrative recordkeeping
- Familiarity with sales reports and sales records.
- Excellent written and verbal communication skills
- Experience of 2 yearS in a similar role
- Educated to degree level or equivalent
We are seeking an experienced professional to oversee and administer our organisation's administrative needs. The ideal candidate is someone who can work efficiently and can multitask appropriately, while also being able to identify and correct errors if they occur. We're looking for someone who is well-versed in all areas of administrative management, including the creation and maintenance of spreadsheets, and the ability to interpret and apply various organisational policies. This position will require regular interaction with upper management, so we are looking for a self-motivated individual who is able to communicate clearly and professionally at all times.
Responsibilities:
- Organise documentation and spreadsheets into coherent data sets.
- Clarify any customer queries in a friendly manner.
- Maintain communication with colleagues in other departments.
- Perform basic customer service functions, like answering questions or responding to inquiriesInvoice clients and process payments
- Contacting customers by phone or email to answer queries and obtain missing information.
- Ensure order and invoice accuracy
- Directing feedback from customers to relevant departments
- Supporting the sales department with other administrative tasks, if requested
- Verifying orders, including customers' personal information and payment detail
Job Types: Full-time, Permanent
Salary: £26,200.00 per year
Benefits:
- Free parking
- On-site parking
- UK visa sponsorship
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Reference ID: RAN299634