Job description
Are you looking for your next opportunity in an expanding business with a nationwide presence?
You do? We are a great company, with great people! So why not join us?
Title: Sales Team Leader
Location: St Asaph, Denbighshire
Hours: 37.5 hours (Mon-Fri)
Salary: Up to £25,000
Contract: Temporary for 9 months (maternity cover)
Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links.
GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 35 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. Our nationwide network of qualified and well-equipped Lawn Operatives ensures we give our customers outstanding service, expert advice, and the best experience with our innovative Lawn Care solutions.
About the role:
You will be trained to create a working schedule to ensure delivery of GreenThumb Lawn treatments to our customers. To exceed expectations and to deliver high quality, efficient service for both our customers and our lawn operators.
What you’ll be doing:
Managing a team of Sales Advisors’, taking responsibility for their performance against KPIs/SLAs and striving for growth.
Coaching, supporting and training your team, driving activity on a daily basis.
Setting targets and deadlines
Implementing sales strategies to maximise revenue opportunities, identifying areas of risk and proposing/implementing solutions.
Recognising and highlighting any operational or financial risks to the Commercial Director in a timely manner.
Producing regular sales reports for the Commercial Director and other key stakeholders
Establishing and maintaining close working relationships with colleagues across the business.
Ensuring your team provides a first-class customer journey, understands the Customer Recovery Process and, when necessary, how to handle customer complaints.
Promoting ethical selling, ensuring legal requirements are always followed.
Owning the training and development for your team to ensure continuous improvement.
Essential Skills and Experience:
Excellent sales, customer service and customer retention experience
Strong leadership and management skills
Ability to plan and organise
Commercial awareness
Proven ability to deliver continuous improvement
Excellent problem solving and decision making skills
Working in a target driven environment
**Must be eligible to work in UK
What we can offer you
Well-appointed office environment
Free Onsite parking
22 days Annual Leave (annual increments to max 26 days), plus Bank Holidays
Occupational Sick Pay, Maternity Pay and Paternity Pay Schemes*
Medical cash plan scheme, including online GP and Physio, counselling and support service, and gym and well-being discounts
Free Lawn Treatments*
Employee discount scheme – discounts on major retail and leisure brands
Cycle to Work scheme
- Qualifying period apply
If you think you fit the criteria and would like to work for a forward-thinking business, why not join us, click “apply” below - we want to hear from you!
You may have experience of the following: Team leadership, sales, contact centre/call centre, customer services, customer experience.
About GreenThumb
CEO: Stephen Waring
Revenue: $25 to $50 million (USD)
Size: 201 to 500 Employees
Type: Company - Private
Website: www.greenthumb.co.uk
Year Founded: 1986