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SALES MANAGER

Furniture. Family. Future. The three defining pillars that make our Sales Managers the elite squad of high performers they are.

Ours is a thriving family business, an ‘Outstanding Place To Work’ and a Great British success story. Helping customers make their house a home is our privilege and our passion.

As the UK’s leading independent furniture retailer, we offer incredible opportunities for real progression, real rewards and real fun.

The role

A successful Sales Manager leads a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and exceling in four key areas:

• Finance: achieving overall store contribution through sales, margin and KPI management
• Service: delivering excellent customer service from welcoming customers to managing the rota to resolving queries
• People: coaching and developing a highperformance sales team
• Operations: ensuring the smooth running of the store, stock management, store administration and best practice compliance

Your leadership competencies

The ideal candidate:

• Is an inspiring leader, setting high standards and clear expectations
• is naturally performance driven, bringing energy, commitment and positivity to challenges
• demonstrates real business acumen, seeking and acting on opportunities to drive commercial improvements
• works smarter and sharper, constantly learning, stretching and growing taking into account the wider business context
• yields influence through clear and considered comms with stakeholders at all levels
• is always positive, professional and pragmatic

Our business

Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 55 stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. We believe in understanding customers’ needs, lifestyle and budget, then helping them find the perfect pieces, while enjoying great coffee and oven-fresh cookies.

Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany – we offer beautiful furniture and accessories for every room in the home.

Our people

In the words of our founder and CEO Peter Harrison: “we employ nice people to sell nice furniture to nice customers”. And it’s our people that are the very key to our success. Inspired by meaningful training, progression and rewards – not to mention fun – there’s a reason over 20% of our team has received long service awards, it’s because they want to stay!

The rewards

• Industryleading package: £43k basic, £60,200 OTE
• Bestin-class perks: management pension scheme, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer A Friend scheme and staff discount
• Excellence as standard: we do things the right way, not the easy way
• A culture of rewards: generous management bonus structure
• Real progression opportunities: we’ll set you up for success to ultimately become General Manager
• Awardwinning business: the UK’s leading independent furniture retailer, voted an Outstanding Place to Work and Supreme Champion Family Business of the Year

Our recruitment

As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for an incredible career move? Apply now and let’s talk. Together we can do wonderful things.