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Job description

We create unique award winning market leading products, we are a fast-growing ventilation company that love to see people progress.

This role will be supporting the day to day running of our Yorkshire territory. Full training will be provided.

(The position can suit school hours)

Roles required are:

• Administering sales
• Helping customers with servicing offerings for their equipment
• Answering inbound emails
• Customer care to existing clients
• Processing warranties
• Processing Returns
• Creating quotes on CRM
• Regularly update the CRM with relevant information.
• Handling customer complaints and finding a resolution quickly
• Handle any customer enquiries relating to products and catering for any after sale questions.
• Completing a warranty and returns tracker daily

We are looking for the following type of person: Must be articulate and have a pleasing telephone manner.

• Be willing to work as part of the team and help others when needed.
• Be committed to the role and work towards the company's best interests
• Above average desire and ambition to succeed
• High levels of empathy – the ability to plant themselves in the shoes of others
• Impeccably honest, focused with a high level of self belief
• The ability to work both independently and as part of a team
• A desire for self improvement

All applicants must submit a CV.

Job Types: Part-time, Permanent
Part-time hours: 22 per week

Salary: Up to £14,000.00 per year

Benefits:

• Company pension
• Flexitime
• On-site parking
• Referral programme

Schedule:

• Flexitime
• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Sales administration: 1 year (required)

Work Location: In person

Reference ID: Part time Sales Admin
Expected start date: 07/08/2023