Job description
Carlisle Fuels looking to appoint experienced Sales Administrator to work in their Ballynahinch Head office.
Position: Sales Administrator
Location: Ballynahinch
Position: Permanent
Hours: Monday –Friday (hours can be flexible)
Main Duties/ Responsibilities
- Responsible for taking orders on daily basis, processing orders and dealing with all customer queries
- Responsible for managing and maintain existing customer base and generating new business
- Responsible for all pricing and track all competitors pricing
- Responsible for all administration and support and liaising with Fuel drivers on deliveries and operation of the in-house system, Dreamtec
- Ensure all stock is allocated and all correct and in order at month end
- To answer phone efficiently and in professional manner
- To provide customer with necessary information on pricing / product
- Proactive calls to potential customers and meeting proactive targets where necessary
- Oversee all payment from customers where necessary and liaising with credit control department in relation to customer balances, payment terms etc.
- Advise standing order customers on credit and payment terms and assist customers with their savings plan via company website.
- Liaise with Management on any complaints/issues where necessary
- To assist in meeting personal targets/sales within Sales team
- Ensure all month end reports are completed and finalised
- Oversee fuel stock invoices
- Assist our Senior Administrator with taxing / PSV of vehicles
- Liaise at month end with Finance Manager on all ensuring close off completed smoothly
- Ensure prompt payments of customers on ordering and follow up on debtors where necessary
- Liaise with Finance and staff on ensuring debtors are followed up and paid
- To undertake other duties and responsibilities as directed
General
- To adhere to policies and procedures of the business
- Undertake any training relevant to the position
- Take responsibility for his/her own professional development and liaise regularly with Fuel Manager to ensure professional and efficient role at all times
- To undertake the necessary Health and Safety responsibilities and duties as required
- Work additional hours as required by needs of the business
- Attend sales meeting and co-operate with Fuel Manager
- To follow and maintain systems as outlined by Management
Knowledge / Experience
- Well organised and able to demonstrate a high level of accuracy
- Sales experience in a target driven environment
- Ability to lead a team
- Excellent telephone manner
- Good communication skills
- Ability to negotiate
- Good administration skills
- Willingness to adapt and respond to the changing and varied needs of the business
Personal Characteristics
- Energetic and enthusiastic
- Ability to lead and work as part of a team
- Ability to work unsupervised where necessary
- Structured and organised approach
- Friendly and approachable
Job Type: Full-time
Salary: £24,000.00-£25,500.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Experience:
- Sales administration: 1 year (preferred)
Work Location: In person
Reference ID: SA/ 0623