sales manager Uny Lelant, England
Job description
About us
We are professional, customer-focused company based near St Ives, creating yearbooks and personalised hoodies for schools and students all over the UK. Creating yearbooks since 2022 our goal is to offer an online yearbook experience that is easy, intuitive creative and collaborative. Providing a printed lasting memory of those precious school moments.
Known for its commitment to delivering high-quality yearbooks to schools and institutions. Our team at Tempest Photography's head office in Cornwall works passionately to create lasting memories for students and staff. In addition to AllYearbooks, we also have a sister company, MOXIE Leavers, a personalised hoodie company, providing custom printed and embroidered hoodies to schools and students nationwide. MOXIE's user-friendly online platform is designed specifically for students and teachers, making the ordering process seamless and enjoyable.
Both businesses have been created to make order leavers yearbooks and hoodies easy.
We are looking for a new team member to join the business to help schools and students through their 2023/2024 school year.
Our work environment includes:
- Beautiful office grounds
- Work-from-home 4 x days a week
- 1 x day a week in the office
- Relaxed atmosphere
- On-the-job training
- Great team
Job Description:
As a Sales Admin Support, you will play a crucial role in assisting the customer support teams of both AllYearbooks and MOXIE Leavers with various administrative tasks. This 1-year maternity cover position requires strong organisational skills and attention to detail to ensure the smooth running of our yearbook and leavers hoodie projects for both businesses.
Your main duties will be...
- Provide support, including calls and emails, order management for both AllYearbooks and MOXIE Leavers.
- Making calls to schools to discuss yearbooks & hoodie plans in the early part of the school year.
- Supporting schools using our online software to progress through orders and keep them on track with their projects.
- Maintaining up to date and accurate information on our CRM.
- Respond promptly to customer inquiries from both businesses and provide exceptional customer support.
- Collaborate with our print departments to ensure timely and accurate delivery of yearbook orders for AllYearbooks and leavers hoodies for MOXIE Leavers.
You will be...
- Self motivated, ensuring tasks are completed methodically and accurately.
- Comfortable on the phone, making outbound calls and dealing with inbound calls.
- Confident dealing with customers ranging from GCSE students to Heads of School and finance managers.
- Excellent with your attention to detail, with a keen eye for design.
- Well experienced with a strong customer support background.
- Strong with IT skills and capable of learning new systems quickly and being able to manage your workflow across multiple windows and tabs.
Job Types: Full-time, Temporary contract, Fixed term contract
Contract length: 12 months
Salary: From £10.42 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Uny Lelant, TR26 3HU: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)
Language:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Uny Lelant, TR26 3HU
