Sales Executive - Inbound Bolton, England
Job description
About The Role
Making customers happy is at the heart of everything we do. It’s such a big deal at AO that even our logo is smiling! As an Inbound Sales Executive, you’ll play a big part in keeping our customers content and their purchases protected.
And it’s not just our customers we want to keep happy; we want our AOers to have a permanent smile too. Our sales social calendar is loaded with awards days, incentives, and social activities to keep hearts pumping and recognition front of mind.
We’re big on learning and development too; 100% of our Sales Managers have been promoted internally and every single AOer has a defined career path. Team training sessions will be a regular part of your schedule so you can always sharpen up your skills.
Basic salary starts at £24,780, but we want you to earn what you deserve from day one. 85% of our team took home £50K OTE last year, and our top earners over £65K! No funny business, no moving goal posts - just realistic targets, designed to be achieved.
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Here's What You Can Expect To Be Doing
Our customers love how easy it is to place an order with us, knowing that they’re buying world-class white goods. Some people shop online, others prefer to do it over the phone. And we want to do everything we can to make sure they’re protected just in case something goes wrong. You’ll be taking inbound calls from customers to support them through the buying process, and offering our value-added services as part of the conversation.
We want to leave a lasting impression on everyone who shops with us, so you’ll quickly build connections and take a personal approach to understanding their needs. Nobody likes a pushy salesperson, so take a consultative approach with our customers. We trust you, and your experience, to get the best results.
This is a hybrid role - we'll just need you onsite in our Bolton office for the first few months while you complete your training. Then it’ll go down to 2 days a week on a rota basis.
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A Few Things About You
We’ll give you all the training you need to get up to speed with our products. But you should have…
- Previous experience working in a target driven sales role, where you deal with customers over the phone
- A preference for taking a consultative approach to sales, led by integrity
- A desire to hit your goals, inside and away from work
- The ability to keep your chin up in the face of adversity, and can turn past failings into lessons for success
A Bit About Us
**When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).
We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.
Our Benefits
Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back – you’ll be rewarded inside and outside of work.
- 25 days holiday - earn more days the longer you’re with us, with the option to buy more too!
- Carry any leftover annual leave into the next holiday year
- Staff discount at ao.com & discounted gym offers
- Free on-site breakfast
- Enhanced Maternity, Paternity and Adoption Packages
- 2x fully paid charity days a year
- Internal first approach to recruitment – you get first dibs on any new jobs across the business
To see all our benefits and perks, visit our AO Benefits page.
Job Types: Full-time, Permanent
Salary: £24,780.00-£50,000.00 per year
Benefits:
- Canteen
- Casual dress
- Company events
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- Paid volunteer time
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission pay
Work Location: Hybrid remote in Bolton
