Sales Executive: Cat & Garden Consultant Newcastle under Lyme, England
Job description
Work With Us – Be Part of Our Family
ProtectaPet is the pioneering preventative cat care brand who design, manufacture, retail and install cat fencing solutions for cat safety, environmental sustainability, and owner peace of mind.
We’re a growing company, focused on the mission to provide world-class and revolutionary preventative cat care which enables every cat to access a safe outdoor territory and every cat owner to experience total peace of mind. We were bestowed with International Cat Care’s “Cat Friendly Award” in recognition of our benefit to feline welfare.
We’re a dynamic, hard-working, friendly team based at our Global Headquarters in Chesterton, and we want our work to make a difference. From supporting national charities, to selecting suppliers in the local economy, we do what we can to help pets, people and the planet.
We’re currently on the lookout for a pro-active salesperson who loves to succeed and make a positive difference in everything they do. Customer focus is essential. Sales experience is desirable but full training will be provided. If you relish the opportunity to take fulfilment from your role and bring peace of mind to the lives of cat owners, please read on...
Your Place at ProtectaPet
Our Cat & Garden Consultant will provide potential customers with an exceptional level of service. Working within our supportive sales team, you will take inbound calls from potential customers, understand their needs and provide them with a tailored solution to keep their cats safe outdoors. You will communicate with members of the team, customers and subcontractors on various platforms from email, telephone and WhatsApp.
You will be digitally savvy with the ability to work on multiple quotes at one time, prioritising your activities according to the demand, project and customer preferences.
Reporting to the Communications Director, you will work to seasonal sales targets. Pay is commission based with a basic salary of £20,500 per annum plus commission, with on target earnings of £27,000 to £33,000+ per annum.
You will:
- Be good at listening, compassionate to customers' needs and understand cat owner's emotional investment in their pets
- Record your activities and customer interactions in our Customer Relationship Management software, scheduling follow up activities to nurture relationships
- Use our custom software to create accurate quotations which make optimum use of our unique range of modular cat proofing products
- Schedule jobs in our Installations Engineers' calendars with a strong attention to detail
- Build relationships with social media influencers, as well as animal welfare charities and veterinary professionals
- Report on quality of leads to inform ProtectaPet’s marketing strategy with occasional attendance at national exhibitions required
- Provide outstanding customer aftercare and aftersales support
Our ‘Purrks’:
- Well-behaved dogs are allowed at work
- Pension scheme
- Westfield health cover
- Cycle to work scheme
- Birthday as annual leave
- Annual training budget
- Regular Team Away Days at locations including Surf Snowdonia and the Crystal Maze
Job Types: Full-time, Permanent
Salary: £27,000.00-£33,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Employee discount
- On-site parking
- Private dental insurance
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle-under-Lyme, ST5 7ZJ: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service or sales: 2 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: One location
Application deadline: 13/03/2023
