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Sales Executive

VN574

GBP 26,000 - GBP 27,000

Permanent

Full Time

Good Energy helps customers generate, share, store, use and travel with clean power. Our aim is to help one million homes and businesses cut their carbon by 2025. We are developing smart services to support customers to do more with their renewable energy.

We supply truly renewable electricity sourced from over 1,700 generators across the UK. Our tariffs are independently certified with the Uswitch Green Tariff Gold Standard and we are accredited as an Eco Provider by Which?

Now we’re in an exciting period of significant growth and development, after recently expanding our business to provide energy services, including installing heat pumps and solar panels.

We’re also a major investor in Zap-Map, the UK’s go-to electric vehicle charging app with more than half a million registered users.

Our customer service is rated ‘excellent’ on TrustPilot and according to Best Companies, we’re a ‘World Class’ employer — in the top 100 best large companies to work for in the country.

If you’re ready to make combatting the climate crisis your job, and believe in our values of being, fair, straightforward, focused, and inclusive, then we want to hear from you. Let’s power a cleaner, greener future together.

We have an exciting opportunity for a driven and ambitious Sales Executive to join the Good Energy Works sales team. In the role you'll be offering Air Source Heat Pump installations in domestic homes to customers who have been introduced as warm leads through a variety of sources. You'll play a key role in helping the team achieve stretching sales targets through relationship-led, consultative selling using a proven methodology. Our sales journey is detailed, requiring technical understanding and involves considerably more than just transactional discussion with customers. The average time from enquiry to sale can be up to 2 months, so perseverance, patience and exceptional objection handling is key.

You'll build strong relationships with your customers and won’t be afraid to ask questions to ensure you know their situation and can help them in agreeing the best solution for them. You’ll provide exceptional customer service as well as top-class industry knowledge providing an excellent first and ongoing impression to our customers. The role will require contact with customers through a variety of methods, including calls, video calls (Zoom / Teams) as well as email.

Responsibilities:

Work towards and achieve objectives based on conversion of leads, sales and revenue.

Schedule virtual and onsite surverys to determine the best solution for customers.

Arranging payments as required.

Presenting system designs to customers, effectively answering questions related to the proposal and handling objections.

Support smooth handover from sales to Operations team for customers.

Manage customers effectively through systems and CRM to ensure all information is accurate and up to date.

Manage personal pipeline, building in- depth knowledge of customers.

Support team members through sharing of knowledge and providing training support when required.

Communicate and collaborate effectively with all internal and external stakeholders.

We're looking for an experienced Sales Executive, who thrives when working within a target-driven environment and is able to build and develop trusting relationships with customers. You'll have exceptional organisational skills, as well as experience of managing and scheduling appointments.

So, if you’re a driven and self-motivated individual, with an eye for detail, who keeps the customer at the heart of everything you do, then we want to hear from you.

Essentials:

Experience of selling high value solutions directly to end users, with the confidence to ask the necessary questions, handle objections, demonstrate credibility and agree sales.

Drive and determination to work independently with the self-motivation to ensure standards and required call volumes are met on a daily basis.

Ability to embrace change and adapt to a fast-moving business environment, without losing focus.

Good team ethic with a willingness to support others and achieve collective goals.

Flexibility within working hours to support the needs of our customers.

Desirables:

Knowledge and experience of working within the renewable heating industry, particularly Air Source Heat Pump retrofit installations in domestic properties.

Experience of working in a consultative sales role or account-management role.

Knowledge of a range of CRM systems, in addition to other widely-used business software such as Microsoft applications.

Experience of following a process to manage solution-based sales.

We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from people across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities or sexual orientations.

We can offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you would like to discuss anything, please let our team know.

Here’s a sample of the benefits we offer. Check out our careers page for more.

Commission structure with the potential OTE of £40,000 - £45,000

25 days plus bank holidays, a day off for your birthday, the option to buy more twice a year and additional days off for long service.

£500 annual Remote working allowance – supporting the costs of working from home

£500 annual Travel allowance – supporting with any travel to the office

Active personal development community, with a £500 annual learning and development allowance

Enhanced maternity, paternity, and shared parental leave, with family friendly return to work coaching

Healthcare cashback plan for support with everyday health costs

Our office is based in Chippenham, Wiltshire - just a two-minute walk from the train station, with fast connections to Bath, Bristol, Swindon and the surrounding areas. This is a fully remote role and you can based anywhere in the United Kingdom.

10 Sep 2023