Sales Executive Portsmouth, South East England, England
Job description
Sales Executive (Start Dates - 26th June / 3rd July / 24th July)
Tenacious individuals needed to join our Embrace CX team.
Our modern approach to training provides you with the skills to deliver outstanding service through emotionally intelligent debt collection.
We at Embrace CX are energetic, forward thinking and resilient, we need our team to share these core values to join our fast-growing business.
We’re in the waterfront city of Portsmouth and want to hear from you.
Your duties
You will reaching out to customers that have enquired through clients site regarding switching utility tariffs (Broadband, Gas, Telephone etc). Your day to day will consist of managing the customer experience, handling queries & offering various tariff options to these customers on behalf of our client who is a well known household name within the market. Managing these calls to best represent the client brand will be key within this role, whilst also being focused on providing the most appropriate solution to each individual customer.
Experience
Previous customer service experience within transferable industries (Food & Beverage, Retail, Sales etc) is essential, you must demonstrate an enthusiasm for the delivery of a fantastic customer experience. Empathy, understanding and the ability to control conversations is important. Any experience in sales and or utilities would be beneficial.
Pay
£10.42 per hour
£24,000 per annum (minimum sales targets achieved)
£28,000 - £30,000 per annum (realistic over achiever)
Benefits *terms & process apply*
Flight Club Membership (Discounts on hotels / flights) - optional
Coffee Club Membership (25% barista made drinks) - optional
Cinema Ticket Discounts - optional
TasteCard Membership - optional
Quarterly Town Hall Events
Holiday Accrual Bonus
Attendance Bonus
On-site parking
On-site Cafe
Working Hours
Full time (Minimum of 37.5 hours per week)
Current Working Hours: Mon - Fri (10:30 - 18:30) *Subject to change*
Operational Hours: Mon - Sun (08:00 - 20:00) *Shifts to fall within these hours*
Start date – June 19th 2023 10:00am (Training)
Full training is provided by our team and our client
Where will I be based?
Office based – must be able to commute to North End area (Portsmouth & surrounding area)
Job Types: Full-time, Permanent
Salary: £10.42 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
Ability to commute/relocate:
- Portsmouth, PO2 8AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: EMBCXS3
Expected start date: 26/06/2023
