Job description
Sales Excellence Manager
Brighton
Hybrid Working Options (up to 4 days WFH per week)
Permanent
Full time (35 hours per week)
£48,000 - £60,000 + fantastic benefits
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.
Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
Role Overview
The Sales Effectiveness Manager will design, execute, and lead a world class development academy to support our global sales and retention teams to deliver first class service to our customers, and deliver our growth ambitions. This will include leading a team of coaches to support our sales teams across 8 global locations.
What you’ll do:
- Design and execute a world class learning, coaching and development academy for our global sales and retention community across all channels and territories
- Review current sales methodology and collaborate with sales processes to identify and roll out best in class sales methodology aligned with our business strategy and purpose
- Lead a global team of coaches and ensure consistency and best practice where relevant across our global hubs
- Prepare ongoing reporting and dashboards to share impact on sales performance and learning goals
- Gather market and business insight and trends to ensure continuous improvement learning and enhance performance effectiveness
- Collaborate with key regional stakeholders and L+D teams to ensure a cohesive best practice learning journey
- Adapt approach where needed to meet our regional customer needs and support sales and retention delivery
- Support any key market events and our distributor training where required including market launches, new broker acquisition
- To comply with and consider any local requirements from our regulators and/or any applicable local regulatory requirements
- Ensure Bupa Global is competitive and always looking to enhance our leading position in the marketplace by securing and maintaining a good working knowledge of all competitor products and models
What you’ll bring:
- Strong communication and interpersonal skills
- People management skills
- Experience of designing and executing sales plans and content
- Strong planning/strategic experience in a coaching and development setting
- Project and change management experience and knowledge
- Excellent written, listening and questioning skills
- Strong data and analytical skills
- Self-motivated and target driven, with excellent planning and organisational skills
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Diversity and Inclusion
Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.
Whether you’ve found your feet or are discovering a new path.
Welcome to a place that celebrates you.
This isn’t where you've been.
This is where you're going.
This is what we have belief in.
Time Type:
Full time