Job description
London (Hybrid)
£30k-£35k base, + £10k uncapped commission (£40k-£45k uncapped OTE)
About us
Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled our customer base since 2020. We recently received £3.25m in Series A funding to fuel our growth over the coming years.
Our mission is to digitise the social care sector (care homes and home care agencies) and help hundreds of thousands of carers to provide a better quality of care to the UK’s most vulnerable people. The sector is over 60% analogue and paper-based, meaning most care providers aren’t operating as efficiently or effectively as they could be, which has a knock-on effect on the quality of care delivered. We’re passionate about changing this with our awesome mobile App and Web-based tools that make delivering care far, far easier for hard-working carers.
The role:
We are looking for a passionate and customer-centric Sales Development Representative to join our ambitious Sales team. In this role, you’ll be evangelizing our rapidly developing SaaS product to decision makers at care providers in the UK.
You will identify and qualify sales leads by being a trusted and empathetic first point of contact for prospects. Your mission is to spot opportunities for Log My Care to tackle the kinds of fundamental problems that keep our customers up at night.
This means:
1. Consistently meeting your target number of new sales opportunities created each month
2. Owning multi-channel outreach & rigorous qualification of prospects
3. Proactively prospecting the market and engaging Ideal Customer Profile accounts
This will be a great opportunity for you if you want to:
learn, develop skills, and progress fast. We aim for ‘enabled autonomy’; ensuring you have the ability to own your own work and the support to be successful too
️ make a difference. Our product has a direct impact on the lives on thousands of people every day
join a fast growing business with high expectations. We have super ambitious goals, and require driven people to help build and be key players in a best-in-class Sales team
The Team:
As a member of the sales team you’ll be part of something relatively new, we recently appointed Ed (Sales Director) to scale our Sales team. As an early hire, you'll have full autonomy over strategic and tactical projects to improve outreach to prospects, support the team, and hone your sales skillset. You’ll need to be an ‘all-rounder’ who wants to help build a sales organisation, alongside growing the business by opening doors at new prospect accounts.
Rich in our sales team says; I feel valued and trusted to own the entire sales process. There's a real togetherness and sense of shared responsibility within the team to achieve our collective goals. Open and honest feedback is freely shared and expected within the team, encouraging open communication and new ideas. Progression is merit based with all of us being given the support and tools to succeed from the off!
Acting as a ‘gatekeeper’ to Log My Care - you'll be the first point of contact that care providers have with us, so you’ll have a meaningful responsibility for our brand, reputation, and growth trajectory. We’re looking for someone who is data-driven, has a commercial mindset, and a love for being part of a mission-driven company!
As a Sales Development Representative you will:
be responsible for partnering with our Account Executives as we go through a period of high growth
be a key part of the Sales Team, owning research, sourcing, and outreach to key accounts
support the early stages of building, nurturing, and maintaining relationships with decision-makers at care providers
conduct research activities such as market mapping – identifying where we can source best-fit customers
be responsible for developing and maintaining a creative multi-channel outbound approach
be an excellent copywriter – understanding how to use your written and spoken word to illuminate challenges for prosects, and educating them on our solution
This role will be a great fit if you:
have the hunger to develop commercial skills that will set you up for life
want to be on a personal-development fast track that can lead to Selling, Management, or Senior SDR opportunities
are motivated by hitting targets and earning well
are an expert in organisation and managing your time
are autonomous, independent, and use your intuition
want to work with a team of hungry & talented sales superstars
It’d be a bonus if you have:
have spent 6+ months in a commercial role within a technology or startup environment
a proven track record of success in previous roles
knowledge or awareness of how to generate new business pipelines
experience using our current sales stack (Hubspot, LinkedIn Sales Navigator, Jiminny)
familiarity with the social care sector
previously been an early hire in a small (< 5 people) sales team that has grown quickly over a short amount of time, allowing you to acquire knowledge about typical challenges
experience using data and metrics in the workplace
Don’t meet every requirement? Log My Care is committed to building a diverse and inclusive team. If your past experience doesn’t align perfectly with the job description, but the role looks like a good fit for you, we’d encourage you to apply anyway.
What we bring to the table:
We offer exceptional benefits and invest massively in our team's happiness, well-being, and growth:
Become part of a close-knit team making a huge impact on digital health technology to change the lives of thousands of people
L&D budget - growth is key. You’ll get a budget of £500 to go towards books, courses, conferences, workshops, or coaching of your choice
Flexible working options - we know that everyone has a life beyond work. So, we’re happy to talk about how you work best - whatever helps you to bring your best self to the table
Hybrid working - we have a mixed model of office and home working. You can WFH 3 days a week. For up to 4 weeks per year, you can also choose to be fully away from the office
Base holiday - 25 days (+ bank holidays) and one extra day for every work anniversary
️ Private Health Insurance via AXA health insurance from day 1
Regular company socials – we have a social on the last Friday of each month. From indoor climbing to bowling, we’ve done it all
Company cycle to work scheme - big discounts and spread the cost of a new bike
Our Interview Process:
1. Submit your Application and complete a virtual 30 minute Introduction Call with a member of our Talent Team
2. If you are successful at this stage we'll arrange an initial video call with our Sales Director who will explain the position, introduce Log My Care and get to know a little bit more about you (30 minutes)
3. Successful candidates at this stage will then be invited to an on-site interview and to meet some of the team (2.5hrs)
We aim to complete our interview processes within a 2 week period where possible, with clear communication and minimal disruption to candidates’ time – and always welcome feedback where you feel we can improve, so please share if you have any!
Log My Care is committed to being an inclusive and diverse place to work. The excellent work produced at by our team would not be possible without bringing together all of the different backgrounds, experiences and skills that our team has. We treat every employee equally, and fairly regardless of age, disability, gender, marital status, race, religion, or sexual orientation. It is vitally important that each of our team members feels confident, comfortable, and empowered.
Note to recruitment agencies: Log My Care is committed to building a long-term approach to our hiring strategy, we are therefore already working in partnership with a selected talent partner. We therefore ask you to hold off sending speculative CVs or sales approaches.