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sales coordinator Hertfordshire

Regal Rexnord Corporation

Full Time Hertfordshire 10.56 - 12.04 GBP Today

Job description

A key member of the Customer Service Team with responsibility for accurate and prompt processing of sales enquiries and orders from Huco’s global customer base.

Essential Duties and Responsibilities

Responding to incoming enquiries from global customers by providing quotations, with support of technical sales team, within required timescales.
Processing customer orders, checking all details, competing contract review and entering into the company’s SAP system.
Daily release of sales orders for packing and dispatch
Coordination with purchasing and manufacturing to progress orders
Monitor the order processes to ensure products are shipped on time to customers
Inform customers of any delivery issues, keeping them up to date with latest progress where required.
Assisting customers with incoming enquiries via phone, email, and web chat (on company e-commerce site.)
Daily administration of documentation, including electronic filing.

Skills and Experience Requirements

You must be comfortable dealing with customers’ commercial issues, confident and able to converse comfortably with customers, for some of whom English is a second language.
Good level of written and spoken English
Able to work at a consistent fast pace, efficiently and accurately.
More than two years’ experience working in a fast-paced customer service environment would be an advantage.
Excellent communication skills, verbal and written, with a positive and encouraging outlook
A desire to give customers a superior service in every respect, from making first contact and understanding their needs to providing quotations and information quickly to strive to deliver the best customer experience
Pays close attention to detail
Flexible and hardworking
Calm under pressure and able to work efficiently to multiple deadlines
A team player and encourager.

Minimum Education requirements

GCSE Maths and English minimum grade 4. (Pre-2021 Grade C)

About Regal Rexnord

Regal Rexnord Corporation (“Regal Rexnord”) is a leading manufacturer of electric motors, electrical motion controls, power generation and mechanical power transmission products and sub-systems, serving customers around the world in the general industrial, consumer, commercial construction, food & beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. Regal Rexnord is a $7.2B company with 36,000 associates globally.

You may not know it, but Regal Rexnord impacts your life every day. The company’s products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings running; the agricultural and food service equipment that keeps us fed; and the conveyer systems that keep e-commerce flowing, to name a few of the applications where our products are used.

Regal Rexnord’s business purpose is to create a better tomorrow by energy-efficiently converting power into motion. This means creating innovative solutions while focusing on both customer needs and the company’s commitment to sustainability. The company’s industrial powertrain and automation solutions offerings are an important part of the company's growth strategy. The company’s strategy includes leveraging 80/20 to prioritize all activities, including product excellence, operational excellence and commercial excellence (i) driving organic sales growth through the introduction of innovative new products, with a particular focus on improving energy efficiency, (ii) establishing and maintaining new customers, as well as developing new opportunities with existing customers, (iii) participating in higher growth end markets and geographies, and (iv) identifying and consummating strategic, value creating acquisitions.

Equal Employment Opportunity Statement

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills.

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