sales coordinator Kingston upon Hull, England
Job description
Company Description
ECM Systems is a long-established principal supplier of software solutions to the UK retail gaming industry. We are part of the Playtech Group, a worldwide leader in gaming software.We build and maintain a broad range of products including nationwide real-time gaming networks and the UK’s largest estate of handheld retail gaming software applications.Here at Playtech, we strive to constantly innovate - adding new applications and functionality to our already impressive product suite.
You will find yourself working alongside some of the most talented professionals in the industry, with all of them consistently delivering quality work to ensure our brand remains at the forefront of the gaming industry.
Job Description
Reports into Independent Business Manager
The role is mainly office based, normal working hours 0900 – 1700 Monday to Friday with the possibility of overtime as well as off-site work as required.
This is a key administrative and organisational role to support the Independent Business Manager’s work dealing with a large number of customers and sites in the retail gambling industry.
Qualifications
- Excellent typed, written and verbal communication skills
- Good organisational skills
- Ability to work to very tight deadlines and able to assess / prioritise work as required
- Able to work independently, but also as part of a team
- Good working knowledge of Microsoft™ Office 365™, particularly Word Excel and Teams
- Ability to generate and edit Powerpoint™ presentations a distinct advantage
- Full driving licence would be an advantage.
- A working knowledge of the British bingo industry would be useful but not essential.
Key responsibilities
- Administratively supporting the Independent Business Manager on all work associated with the company’s independent estate of customers.
- Arranging and coordinating commercial site visits to senior managers within the independent estate as required.
- Working with Independent Business Manager and customers to support the documentation and administration of customer requirements, system configurations, supply of training guides and marketing material, and similar tasks.
- Coordinating arrangements for 1:1 or group presentations (roadshows, workshops and similar) as required to support the Independent Business Manager; and working with other departments to facilitate necessary bookings.
- Supporting the Independent Business Manager in administrating high priority customer-facing issues, including information gathering, response generation and coordinating other departments to ensure they deliver solutions and responses to the customer in a timely manner.
- Monitoring emails and taking calls to appraise Independent Business Manager of upcoming, potential and possible work within the independent sector.
- Working with the administration team to support the Independent Business Manager and other stakeholders on routine tasks including: purchase orders, invoicing, contract signature / filing, quotation tracking, report generation and similar matters.
Benefits
- Competitive salary, experience-based
- Pension contributions up to 7.5 % supported with professional financial advice
- Group Bonus scheme, Life & Sickness insurance
- Up to 28 days paid holiday plus public holidays
- Flexible working hours with options for hybrid remote and office working
- All PC hardware and software provided for remote and office working
- Informal and friendly working environment with highly skilled people of all ages
- Active training and development programme
- Wellbeing and mental health support
- Free hot drinks
- Opportunity to get involved in charitable and environmental initiatives
- Spacious rural setting in landscaped grounds with free on-site car parking
At Playtech diversity and inclusion is a priority for us and we are an equal opportunities employer, all applications will be considered regardless of race, sexual orientation, disability, gender identity and religion.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee mentoring programme
- Financial planning services
- Flexitime
- Free or subsidised travel
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
- UK visa sponsorship
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
Reference ID: SGD-ECM
