Sales Consultants (eCommerce) London, England
Job description
We are heycar.
Since August 2019, we've been raising the bar for customers looking for their next set of wheels, and car dealers looking to sell them.
With Global investment from Volkswagen, Daimler, Allianz and Renault, we bring the best and most trusted dealerships across the UK closer to their customers. How? By making the right connections. We provide customers with the confidence they need to buy quality cars online in a completely remote experience.
We have doubled the size of the team over the last year and we're building a culture that allows team members to feel challenged and empowered to make some serious changes. We may have different backgrounds, industries and skills, but we're all driving towards the same goal.
If you want to come along for the ride then read on…
About the role:
Do you have a flair for selling? Are you highly motivated and target driven? Do you want to be part of a growing team, working in an industry leading business?
As a Sales Consultant, you're responsible for helping our customers buy cars from our "buy online" offering. You'll be part of an eCommerce Sales team, prospecting new customers and converting inbound eCommerce leads into sales. You will work closely with other members of the sales team, and will report directly into the eCommerce Sales Manager.
The role is 5 days per week in our Holborn office.
What you'll do:
- Customers: You'll be confidently and professionally engaging with customers, and hand holding them through the process of buying a car in a completely remote experience
- Sales: You'll be maximising every opportunity to sell to customers, via prospecting via phone and converting inbound leads into sales. You'll manage the end to end customer sales process, while looking for opportunities to up-sell value added products (e.g. insurance, warranty)
- Feedback: You'll be feeding back insight to the eCommerce Sales Manager, helping to shape our future eCommerce proposition
- Teamwork: Working as a team of Sales Consultants to achieve your sales targets and quality SLAs. Working with our Account Management team, you will help provide feedback about our dealer partners, and won't be afraid to ask for their help to provide a best in class sales experience for our customers
- Customer satisfaction: Work with Customer Operations to make sure the customer is completely happy post sale, ensuring there's a smooth handover once the car is delivered
- Target driven: You enjoy working to targets, and will relish the hustle of a busy sales environment
What you'll need:
- Experience: You have a proven track record in a sales environment. Automotive sales experience is a bonus but isn't a requirement
- Energy and drive: You're a highly motivated individual who is enthusiastic about sales, and will always go the extra mile to close a sale
- Flexible: You're happy to help test new processes, while being open to feedback and new ways of doing things
- Team player: You have the vulnerability to know that you don't know everything, and the humility to ask for help from those around you. You want to be part of a wider team that celebrates success together
What we'll give you:
- Compensation: We offer a competitive salary + performance based bonus
- Holidays: We want you to relax, you'll have 28 days off (plus bank holidays) throughout the year. We also give you an extra day off to enjoy your birthday!
- Benefits + Perks: With private medical insurance, learning and development opportunities and mental health support we'll give you the extra boost.
- Feedback: You'll be joining more than just another startup - our team are at the heart of everything we do; here we don't leave things unsaid, we encourage honest feedback.
- A Challenge: Fast paced but not fraught. We're scaling fast, so we need you to keep up, push back and question where you see fit
- Fun: We provide a fully stocked kitchen and bar, table tennis, roof terrace, and epic socials, we've got you covered but we do advise table tennis lessons before joining!
If you're ready to work with a creative, high-performing group of people we want to hear from you
Please contact : [email protected] for more details.
Job Type: Full-time
