Sales Consultant (Full time)

Sales Consultant (Full time) London, England

Stella McCartney
Full Time London, England 10.56 - 12.04 GBP Today
Job description

Position

Overview:

To maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on-brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.


Your Mission:

  • Provide excellent service through continued commitment to our service values and standards.
  • To know and achieve your, and the store's daily, monthly and annual sales targets.
  • Demonstrate knowledge and understanding of different sales techniques, for example cross selling, to drive your sales and KPI's.
  • Maintain an understanding of current products, trends and collections and ensuring that clients are informed and aware.
  • Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
  • Achieve a score of at least 85% in any mystery shop report in which you are the primary sales associate.
  • Understand all policies, procedures and compliance.
  • To ensure that all relevant procedures and policies are understood. To carry out work according to those standards.
  • Presentation must be in line with company's uniform and grooming standards.
  • Understand and align with PCI compliance policy and regulations, consistently.
  • Adheres to Security and Health and Safety regulations.
  • To replenish stock and maintain high standards of merchandise and product presentation.
  • Maintain your designated ‘area of pride'
  • Support the store with cycle counts and during bi annual inventories
  • Support with the processing of shipments and transfers, in line with the relevant procedures.
  • Additional ad hoc duties as when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.


Profile

Your Talent:

  • Sales Experience ideally within a luxury brand.
  • Experience in a customer service role with face-to-face customer contact.
  • Ability to adapt to frequent change and a high-pressure environment
  • Ability to initiate contact and communication effectively
  • Motivated by being a great teammate with a common goal
  • Excellent communication skills and other languages are helpful (Cantonese, Mandarin, Russian, Spanish, Arabic)
  • Strong Clienteling skills and experience.

Sales Consultant (Full time)
Stella McCartney

www.stellamccartney.com
London, United Kingdom
Gabriele Maggio
Unknown / Non-Applicable
501 to 1000 Employees
Company - Private
Department, Clothing & Shoe Stores
2001
Related Jobs

All Related Listed jobs

Associate Dentist
Portman Dental Care East Kilbride, Scotland 39834 - 71898 GBP ANNUAL Today

Full time hours available between Monday - Friday. Digital x-ray, Rotary Endo and windows in the surgeries. Highly established dental practice well known in the

Project Manager - with Blind Installation Experience
Grants Blinds Amersham, England 25 - 31.25 GBP HOURLY Today

Full UK driving license, CSCS card, Public Liability insurance, own tools and own van are all essential, you must also have the capability to store your own

Data Entry & Analysis
Town & Country Vibro Leyland, England 25000 GBP ANNUAL Today

Organise and store data in a secure manner. Perform basic clerical duties such as filing, copying, and scanning documents. Job Types: Full-time, Permanent.

Mechanical Engineering Intern - Mission Critical (London)
Burns & McDonnell London, England Today

Actively involved in campus, community or other volunteer activities or organizations. Assist with tasks that may include filing, scanning, data entry,

Food and Beverage Associate - Olive Tree Restaurant
Celtic Manor Resort Newport, Newport, Wales 10.45 GBP HOURLY Today

RATE OF PAY - 10.45 per hour plus service charge and fantastic benefits! You will be a committed team player who enjoys working as a team and providing a