Job description
You will support our Sales Vice Presidents by researching potential leads, placing outbound calls to introduce the Program, and build relationships with prospects in order to book face-to-face qualified meetings for the Sales Vice Presidents.
Our Program offers all the benefits of a personal jet without having to bear any of the responsibility that comes with actually owning an aircraft. Flight solutions are designed for corporations, high-net-worth individuals, and entrepreneurs who need to fly regularly with guaranteed availability at a fixed price per hour.
This role will suit candidates who have a true hunger for sales and who aspire to be Vista's next generation of Sales Vice Presidents.
- Continuously building prospect lists by initiating phone discussions and establishing relationships;
- Conducting phone based research by contacting corporations and HNWIs to develop and update the Salesforce database by qualifying names, titles and contact details;
- Conducting secondary research to develop databases, mailing lists, through local business, industry and social event publications;
- Setting up face-to-face meetings for the Sales Vice Presidents with qualified prospects;
- Feeding and growing database with customer relevant information building up a richer profile to understand clients’ needs;
- Handling incoming enquiries by prospective customers and stakeholders;
- Providing weekly KPI reports, including lead source tracking, calls made, qualified calls description, meetings and activities accomplished, direct mailing documentation;
- Ensuring that the database is accurate and up-to-date at all times – including updating information after sales meetings and periodically scanning for incomplete information;
- Supporting the Sales Vice Presidents to investigate lost sales opportunities to learn and avoid such re-occurrences.
- Preparing tailored proposals for the Sales Vice Presidents, according to client preference.
- Collaborating with the Marketing team to tailor brand communication to prospects and clients in your designated region;
- Following-up on events and direct marketing campaigns to preserve interest of prospective customers by maintaining continuous contact via email and phone.
- Securing the proper introduction of Member Services to our ever expanding list of corporate customers to enhance direct customer / corporate contacts;
- Maintain continued customer contact post-sale to ensure efficient and effective account management; conduct bi-annual reviews with customers and be readily available for ad hoc queries or feedback;
- Ensure that the customer experience is as stated during the sales process by proactively coordinating between internal departments to ensure customers’ requests are dealt with in a timely fashion.
- An appropriate communication style for liaising with High Net Worth individuals and/or at Board/Director/Executive level;
- Demonstrates outstanding service and customer oriented behaviour;
- High levels of tenacity and resilience;
- Strong financial and business acumen; ideally, with some prior exposure to negotiation;
- Computer literate with proficiency in MS Office Applications;
- Prior experience in private aviation would be of benefit but not essential.