Job description
The role will be part of a team of life insurance sales consultants who make outbound calls to a warm database of clients, with the objective of providing a range of suitable insurance products on a non-advised basis. There will be a requirement to focus on being highly professional, tenacious and complaint at all times when approaching customers.
Key Responsibilities
- Responsible for delivering good customer outcomes that are consistent with Consumer Duty
- Maximise the potential of every lead received and overcome objections
- Conduct a robust fact find with each client, ensuring the correct product is presented
- Offer a range of products which are suitable for the clients and their budget
- Maintain a high standard of compliance at all times
- Manage a pipeline of business effectively
- Communicate clearly and precisely to the customers
- Work towards and ultimately achieve the targets set by the line manager
- Use questioning and listening skills when understanding the customer’s needs
- Utilise the calling technology provided, with a minimum of 4 hours call requirement per day
- Be polite and represent the business respectfully
- Work towards personal goals and ambitions set in 1-2-1 meetings
- Carry out other responsibilities set out by management
- Always be punctual and respectful of other employees
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Employee discount
- Free parking
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Yearly bonus
Ability to commute/relocate:
- Basingstoke: reliably commute or plan to relocate before starting work (required)
Work Location: In person