Sales Associate, London, UK London, England
Job description
THE COMPANY
ABOUT VINCE
Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.
Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 44 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.
Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.
THE POSITION
Position Description
POSITION SUMMARY
VINCE, a luxury leader in Women and Men's contemporary apparel, seeks a dynamic, customer service driven Part-Time Sales Associate for our London store.
You will be responsible for generating sales and building customer relationships in our London retail store. Driving and achieving individual and team objectives and be accountable for sales results. Welcoming every Client and providing the best Client experience. Advising Clients across the Brand and all product categories. Engaging with Clients to develop long-term relationships, leveraging different clienteling tools, in order to cultivate Brand loyalty. Performing as a team-player, participating in all activities contributing to overall objectives of the store. You will have an ability to successfully operate our point-of-sale (POS) register system and operate our email system.
KEY AREAS OF RESPONSIBILITY:
- Achieve and exceed the personal sales and productivity goals agreed upon with your store manager
- Demonstrate a complete knowledge of the products’ features and benefits to maximize the sales opportunity
- Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised
- Responsible to do client development beyond the initial transaction; utilizing phone, email and written follow-up contact
- Maintain the housekeeping and visual standards of the store
- Have computer skills to operate the POS register and email systems
- Safeguard the store’s inventory by adherence to the company’s loss prevention program
- Follow all store operational policies and procedures
- Client Book Management and Clienteling
QUALIFICATIONS FOR POSITION:
- Prior experience in retail sales is preferred
- Must be a sales-driven, goal-oriented individual
- Must have a positive, high-energy, friendly, outgoing and engaging personality.
- Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
- Must demonstrate strong verbal and written communication skills allowing for effective communication with your customers
- Must possess computer skills to operate our retail POS system, Word, Excel and email
- Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs
Benefits include clothing allowance and generous employee discount.
Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.
