<span 72="">Cartier – Sales Associate, Harrods

<span 72="">(Permanent, full time)

<span 72="">

<span 72="">

<span 72="">HOW WILL YOU MAKE AN IMPACT?

<span 72="">

<span 72="">As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations.

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<span 72="">Sales Achievements

• <span 72="">Ensure a unique and exceptional client experience during a sale
• <span 72="">Master perfectly the selling ceremony
• <span 72="">Adapt according to client needs and motivations.
• <span 72="">Transmit the passion and values of the Maison
• <span 72="">Act as the privileged contact for the client in case of After Sales
• <span 72="">Meet individual and boutique targets, both quantitative and qualitative

<span 72="">

<span 72="">Client Relationship & Portfolio Development

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• <span 72="">Cultivate strong client relationships and develops client loyalty
• <span 72="">Develop efficiently the client portfolio
• <span 72="">Execute targeted CRM actions
• <span 72="">Participate to client events and acts as an Ambassador of the Maison

<span 72="">

<span 72="">Boutique Operations

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• <span 72="">Respect all brand and boutique policies and procedures
• <span 72="">Participate in inventories
• <span 72="">Support the set up and breakdowns at opening and closing of the boutique
• <span 72="">Participate in the implementation of Visual Merchandising guidelines
• <span 72="">Assist with special projects when requested
• <span 72="">Undertake administrative tasks and stock room related tasks when required

<span 72="">

<span 72="">HOW WILL YOU EXPERIENCE SUCCESS WITH US?

<span 72="">

• <span 72="">A proven track record of successful achievement within watches and jewellery retail environment
• <span 72="">Department stores experience
• <span 72="">A sales orientated target driven background
• <span 72="">Excellent customer service credentials
• <span 72="">Experience of dealing effectively with different nationalities and cultural backgrounds
• <span 72="">Fluent in English - ideally one additional language
• <span 72="">IT literate
• <span 72="">A strong communicator
• <span 72="">Result and action oriented with strong entrepreneurial mind-set
• <span 72="">Team-player with empathy and strong interpersonal skill

<span 72="">

<span 72="">HOW DO WE KEEP YOU SMILING?

<span 72="">

<span 72="">As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.

<span 72="">We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

<span 72="">

<span 72="">YOUR JOURNEY WITH US:

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<span 72="">We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

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<span 72="">1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

<span 72="">2nd Stage – Interview with the Deputy Boutique Manager

<span 72="">3rd Stage – Interview with the Boutique Manager

<span 72="">

<span 72="">LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

<span 72="">

<span 72="">https://www.linkedin.com/company/richemont/

<span 72="">https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

<span 72="">https://www.youtube.com/@cartier