Sales Associate - Full time H/F

Sales Associate - Full time H/F London, England

Pierre Hermé Paris
Full Time London, England 10.56 - 12.04 GBP Today
Job description

You are a brand ambassador for Pierre Hermé Paris. You are responsible of the satisfaction of each of our customers.

It is important to understand, be familiar with and implement the sales/service techniques specified by the Sales Manager. A talent for salesmanship, an appreciation for gourmet pastry – to be shared with customers – and attentiveness to detail is also primordial.


MISSIONS & ACTIVITIES

Represent the Pierre Hermé Paris brand

  • Follow the company dress code.
  • Express yourself in a way that is consistent with the luxury positioning of the house.
  • Greet customers as specified in the house service standards.
  • Be perfectly familiar with Pierre Hermé Paris products.


Advise and serve customers

  • Offer a level of service consistent with the luxury positioning of the house.
  • Follow house rules regarding cleanliness, hygiene and safety.
  • Meet customer needs, detect potential customer needs and create customer wants.
  • Make customers aware of house sales/marketing initiatives.
  • Secure customer loyalty.


Boutique and product management

  • Ensure that products and packaging materials are properly stored and organised.
  • Meet all house standards pertaining to products presentation at the boutiques.
  • Arrange products in the product showcases following FIFO practices.
  • Anticipate and reorder as needed to ensure a well-stocked display.
  • Minimise wastage of both food and non-food products.
  • Verify that the boutique is cleaned following house recommendations (front and back of the house).


Teamwork

  • Verify that objectives (qualitative and quantitative) are met.
  • Ensure a warm and inviting atmosphere at the boutique.


Manage the till and implement cash receipt procedures

  • Become perfectly familiar with managing the till and cash receipt procedures.


Communication

  • Review customer complaints with the Assistant Manager. Encourage customers to provide feedback, as part of our drive to improve greeting/service practices.
  • Inform the Boutique Manager of customer feedback, comments about products or issues to be addressed.
  • Facilitate the induction and orientation of new staff.
  • Comply with all rules and instructions implemented within Pierre Hermé Paris (e.g. the house communication guidelines, steps for making a sale, and service standards)


Position at Selfridges (Pierre Hermé)

Full time contract

  • You ideally have a first experience in customer contact
  • You have a good sense of hospitality and a careful presentation
  • You appreciate teamwork
  • You are sensitive to gastronomy
  • Competitive salary
  • Holiday allowance
  • 50% reimbursement of public transport
  • Targets bonus

Sales Associate - Full time H/F
Pierre Hermé Paris

www.pierreherme.com
Paris, France
Pierre Hermé
Unknown / Non-Applicable
201 to 500 Employees
Company - Private
Food & Beverage Stores
Related Jobs

All Related Listed jobs

Entry Level Claims Handler/ Admin
Insure Recruit London, England 22000 - 24000 GBP ANNUAL Today

Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging.

Graduate Consulting - Risk and Regulation Leeds Autumn 2023
KPMG-UnitedKingdom Leeds, England 33912 - 56614 GBP ANNUAL Today

120 UCAS points* from your 'top' 3 grades, excluding General Studies under the 2017 tariff point system at A Level (300 UCAS points pre-2017).

Specialist Health Visitor
NELFT NHS Foundation Trust Grays, England 41659 - 47672 GBP ANNUAL Today

To undertake home visits/school/nursery visits to assist in assessment and diagnosis using appropriate observation and assessment tools.

Accounts Administrator
UK Tool Hire Group Ltd Ilkeston, England 15100 - 16800 GBP ANNUAL Today

Your tasks will include liaising with customer accounts to ensure correct invoices have been sent ensuring their statements are up to date and there are no

Retail Artist (Part-time) - Flannels Liverpool
Hourglass Cosmetics Liverpool, England 25000 - 47616 GBP ANNUAL Today

Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product rtv on a monthly basis.