Job description

PRIMO Cycles is the leading independent cycle retailer in Cambridge. We operate two shops, one specialising in premium road bikes and the other in commuter, hybrid and e-bikes.

We’re looking for a Sales Associate

As a Sales Associate it is your job to help customers identify and purchase products they require / desire. Duties include selling, restocking, and merchandising. The goal is to provide high class customer service and to increase company’s customer base, growth, and revenue through sales maximisation.

If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you will bring to the team:

• A drive to sell products and desire to join a hardworking, successful team motivated by results based rewards.
• A positive, pitch-right-in attitude and motivation to help every customer find what they need.
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days.
• Great communication with customers and teammates
• A desire to cultivate customer relationships and create your own client base.
• A commitment to deliver the best possible cycling experience for each customer.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Your basic skills

• Have an interest in bikes
• Good computer skills and the ability to learn to work with our EPOS system
• The ability to contribute to, and work in a team
• Upsell to customers by outlining all the benefits of premium products and accessories

Your experience

• Experience of working in a retail sales environment
• Knowledge and a passion for bikes

Required

• Ability to work Saturdays
• 42.5 hours per week full time

Benefits

• Performance/target based bonus scheme
• In-house Cycle to Work Scheme for tax free bikes
• Trade price on all bikes, parts & accessories
• Training where required
• Company and employees contributed pension scheme
• A positive and supportive work environment where you will have a voice

Job Types: Full-time, Permanent

Salary: £24,000.00-£26,000.00 per year

Benefits:

• Profit sharing

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• CAMBRIDGE, CB2 3QF: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail sales: 1 year (preferred)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person