Job description
Are you passionate about providing excellent customer service in a fast paced environment?
If you are passionate about customer service and pride yourself in maintaining the highest standards, we would like to talk to you. You will be a vital part of a friendly, family culture where we trust and respect one another. Yes, we work hard, but it goes together with having fun. You will enjoy being part of a place where individuals are encouraged and supported to deliver something exceptional.
The shifts will be 9pm-7am and usually will be 3-4 times a week but will increase on lead up to Christmas.
This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship.
What Your Day Will Look Like
As a Sales Assistant you will:
- Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
- Respond efficiently to till queues to ensure customer satisfaction at all times
- Process till transactions securely, quickly and accurately
- Deliver effective product availability, replenish stock as directed
- Work as part of the store team to create and maintain a fun and friendly environment
- Live the company values focussing on taking individual responsibility working towards team delivery
- Deliver accurate cash handling and till operational procedures
- Deliver store changes/promotions in a timely and precise way.
You will need to be flexible in the hours you can work. We may require you to work shifts.
What are the benefits?
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop – exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
About Us
Want to join Our Land?
Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient - #proudland.