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Job Description :

Sales Assistant – WHSmith – Luton Airport

Contract Type – Permanent; over 18's only need to apply.

Contracted Hours: As below, only apply if you can work the mentioned work patterns.

P/T:3 in and 3 off shift patterns 26.25 hours
F/T: 37.5 hours per week working any 5 from 7 days

Sales Assistant working hours will be offered between Monday to Sunday:

Morning shifts from 3.30am to 2pm.
Afternoon Shifts: 12pm to 12am

• 
  £10 per hour
• 5.6 weeks annual leave
• Subsidised lunch/discounted meal deal.
• Staff discount in store and up to 50% off in our High street stores.
• Pension scheme.

Airport Requirements:

• 5 years continuous references (professional/educational) to gain an Airside Airport Security Pass
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful

Candidates must be aged 18 or above.

Sales Assistant introduction:
To provide exceptional customer service, proactively dealing with all customers, making the most of every sales opportunity and acting as an ambassador delivering the WHSmith brand to all our customers.

Role of a Sales Assistant:

• To always deliver a friendly service, smiling, greeting and making eye contact with every customer you come into contact with

• Working on tills accurately and efficiently to provide a positive customer experience.
• Carry out stock replenishment, ensuring all areas of the store remain tidy
• Working as an active member of the team, supporting colleagues in all tasks
• Meeting high standards of display and visual merchandising to ensure the store is well presented. Accurately following planograms

Who we’re looking for someone who:

• Understands the impact of their actions on their internal and external customers

• Is respectful of others, regardless of position, ability and experience
• Is confident in communicating within the team
• Takes responsibility for personal performance within wider team
• Is confident in communicating within the team

About Us
In the UK Travel business, we have 570 stores. We reach our customers whether they are on the go in Airports, Motorway Services, Hospitals, University’s and Train Stations, we support millions of our customers every year and are one of the world’s leading travel retailers.

We really can offer our products to everyone on any of life’s journeys. We continue to grow and have recently launched our InMotion brand, a leading digital accessories retail offering. We have also created partnerships with the likes of M&S and Costa Coffee, plus Well Pharmacy to ‘broaden our offering’ to our customers throughout the UK.

That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!