Job description
About Ben’s Cookies
Back in 1983, Ben’s Cookies started baking and selling cookies in the Oxford Covered Market. Ever since then, we’ve been proud of our cookies and brand. Years have gone by and we expanded our business through the UK and internationally. We have 54 stores in 8 countries across the world, going from the UK where it all started, to the US, South Korea and the Gulf region.
About the Role
We are looking to recruit Full time Shop Assistants to work across multiple locations in Central London. Our shops are fast-paced and dynamic, and we need people who can take great care of our cookies and our customers. The successful applicant will work across a maximum of 3 separate locations.
Their responsibilities will be as follows:
- To roll and bake cookies using our freshly prepared dough and our bespoke ovens.
- To assist customers in all aspects of their purchase (including answering queries on product ingredients, explaining special offers, serving hot and cold drinks etc.)
- To operate the till and perform cash handling duties.
- To ensure that the cookie display area is always kept to our high standards.
- To assist with cleaning and restocking of the store.
What We Offer
- Pay Rate – £11.00 per hour
- Daily Sales Target Bonus
- 28 days holiday (including Bank Holidays)
- Wages paid weekly
- Paid breaks
- Full on the job training during your probation period
- Regular performance reviews and training and the ability to be promoted up to Store Manager for the right candidates (note that all our current Store Managers started with us as Store Assistants)
- A fun and friendly team environment
- Uniform provided.
About You
- You will have previous experience in the Food and Beverage retail industry (desired but not essential).
- You will need to have the ability to work at fast pace in a busy store.
- You will be available and flexible as per the shift/rota patterns above.
- You will need to have a passion for outstanding customer service.
- You will have a friendly and professional attitude.
Full time 40 hours a week contract, with the potential for more hours on occasions. Please note that this is a Permanent on-going position (not a seasonal job) and you must be flexible to work on a rota/shift basis.
Application question(s):
- Are you looking for full time 40 hours a week?
- Are you fully flexible Monday to Sunday?
- Where do you live?
- Are you a student or studying?
- Do you have a right to work in the UK?
- Have you been travelling in the last 3 months?
- Do you have any allergies e.g., nut allergy? Or is there anything we need to be aware of.
Job Types: Full-time, Permanent
Salary: £11.00 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person