Sales Assistant Full Time

Sales Assistant Full Time London, England

Selfridges
Full Time London, England 10.56 - 12.04 GBP Today
Job description

Personal Attributes We Value:

Genuine, Warm, Interested, Appreciation of Style, Humour, Thoughtful, Trustworthy, Responsible, Knowledgeable, Flexible, Enterprising and Inclusive.

The Opportunity

We are looking to recruit a passionate full-time Sales Consultant to lead the way in sales and provide outstanding customer service. The focus of this role is on sales.

What you will do

  • Provide excellent levels of customer care, surpassing expectations at every opportunity.
  • Maximise every opportunity to exceed sales and KPI targets, using EMBRACE to deliver the highest brand standards.
  • Educate clients on proper jewellery care, so the treasure can be enjoyed for generations to come.
  • Liaise with customers to keep them fully informed.
  • Provide feedback to the merchandising, design, and marketing teams.
  • Identify customer needs, pre-empting and answering all related queries.
  • Resolve customer complaints promptly and efficiently.
  • Investigate problems, develop and propose appropriate solutions.
  • Provide enhanced till accountability.
  • Follow Company procedures and processes to maintain security.
  • Adhere to the brand standards in relation to visual merchandising.
  • Encourage client loyalty through data capture and excellent service.

What you will bring

Sales

  • Strong sales flare; evidence of exceeding goals and targets, particularly in luxury/fine/high jewellery.
  • Excellent client service and sales delivered through omnichannel retail.
  • Proactivity, pre-empting client needs.
  • Full engagement with social media.

Teamwork

  • True team player spirit – keen to share the credit with the team.
  • Demonstrates the ability to lead, motivate and train a team.
  • Successfully manage multiple demands and competing priorities.
  • Excellent communication skills and excellent use of English.

Additionally

  • Present a love and appreciation for aesthetics and style.
  • Understand and represent the brand attributes.
  • Enthusiastic, self-confident and self-motivated.
  • Excellent communication skills and excellent use of English.

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Flexitime
  • Store discount

Schedule:

  • Flexitime
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Quarterly bonus

Language:

  • Mandarin (preferred)

Reference ID: SAFTS
Expected start date: 12/06/2023

Sales Assistant Full Time
Selfridges

www.selfridges.com
London, United Kingdom
Andrew Keith
$2 to $5 billion (USD)
1001 to 5000 Employees
Company - Private
Department, Clothing & Shoe Stores
1909
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