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Sales Assistant - InMotion at WHSmith - Euston Station

Contract Type: Permanent

Working hours:
Sunday to Wednesday: 07:00 to 14:00
Sunday to Wednesday: 13:30 to 21:30
Thursday to Saturday: 07:00 to 14:00
Thursday to Saturday: 13:30 to 21:30

Calling all electronics fanatics and audiophiles in Retail who love the thought of turning customer service into a customer experience! Then join our team as a Sales Advisor at our new ‘InMotion at WHSmith’ store at Euston Station. We are looking for sales advisors who can provide an exceptional customer experience and create energy and excitement around our products which can include brands such as Apple, Samsung, Bose and Sennheiser, to name a few. Working in a small team you will play an active role in providing an amazing customer experience and driving sales through discovering and understanding our customer needs and providing the right solutions. What You’ll Do • Show confidence in approaching and welcoming customers • Demonstrate your product knowledge to customers, and show a passion about new products and keeping your knowledge up to date • Achieve and surpass set sales targets • Carry out stock replenishment, ensuring all areas of the store remain tidy • Meeting high standards of display and visual merchandising to ensure the store is well presented while accurately following planograms. • Carry out stock checks and loss prevention accountabilities to protect high value & digital products and minimise losses • Working as an active member of the team, supporting colleagues in all tasks Who we’re looking for • Experience gained within a retail environment preferred • An interest in consumer electronics and accessories highly desirable • Strong communication skills are essential, if you have a second language to utilise to support our travelling customers even better! • Confident approach towards maximising sales opportunities • Ability to participate as a key team member • Able What is in it for you? Join InMotion and not only can you expect a warm welcome from your team, but this could be the start of a whole new career! Our Euston Station store has a very fast pace and you never know who you might get to impress – from regular customers to travelling celebrities. We’d love you to grow with us, with award winning training! Our aim is to give you the skills you need to help you fulfil your potential. Staff discounts and up to 50% in our High Street stores. As well as flexible working, wellbeing support platforms, a pension and much more!

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.