Sales Assistant York, England
Job description
About The Fragrance Shop
Based at York Parliment street
Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online!
Role Overview: The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry.
So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you!
Key Responsibilities
- Providing an outstanding customer service
- Effectively matching the correct fragrance to the customer's needs
- Keeping up to date with product knowledge, new fragrances and creative ideas
- Introducing a range of add ons
- Maintaining cleanliness of the store
- Recover and replenish stock, so items are available to sell
- Processing transactions at the till point
- Inspiring our customers with spraying fragrances and providing demonstrations
Required Experience
- Educated to GCSE level or equivalent.
- Previous experience in sales/retail would be an advantage but not essential.
- Strong team working skills
- Weekend availability and weekday flexibility is essential.
Required Skills
- Customer service focused
- Adaptable with a ‘can do’ attitude
- Strong communicational and interpersonal skills
Package Details
- Competitive rate of pay
- Merchandise discount
- Exciting store incentives
- Training and development programmes
- Progression pathways
Job Type: Part-time
Part-time hours: 6 per week
Salary: £4.81-£9.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- YO1 8sg: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
