Job description
The Fashion Bible is looking for a dynamic and enthusiastic Sales Assistant to join our store in Sunderland, could that be you?
The role(s) are working 8,12,16 or 20 hours per week.
The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of The Fashion Bible.
Purpose of the role:
- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the store with a friendly and warm approach while remaining calm, professional and focused.
Key areas of responsibility will be to assist the management team in the following areas:
- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and tidy
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
- Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management
The successful applicant will be able to demonstrate:
- a proven track record of driving sales
- the ability to work well within a team
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines
Salary will meet or exceed the national minimum wage for your age:
- 16 - 17 years old rate = £7.00
- 18 - 20 years old rate = £7.00
- 21 - 22 years old rate = £9.18
- 23 years and older rate = £9.50
Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.
Job Types: Seasonal, Part-time
Salary: £7.00-£9.50 per hour
Benefits:
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Retail sales: 1 year (preferred)
- Retail Shop Assistants & Till Operators: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Job Type: Temp to perm
Salary: £7.00-£9.50 per hour
Benefits:
- Casual dress
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Sunderland, SR1: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: Sales Assistant The Fashion Bible Sunderland