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Job Introduction

Contract: 40 hours per week, 12 month temporary contract

Location: Stratford Westfield

Salary: £11.56 per hour; Year 1 OTE £25,037.60

Being a Sales Assistant (Sales Consultant) at Beaverbrooks will give you the chance to develop a luxury retail career with an award-winning and family-owned jewellers.

The awards we’ve been given as an employer speak volumes about what it’s like to work here. They include ‘The Happiest Place to Work’, in partnership with Retail Trust, at the Retail Week Awards 2023, as well as No. 6 position in the 100 Best Companies to Work For list and Retail’s Best Company to Work For, both in 2022. Best Companies also awarded us with their 3 star accreditation for the 17th year running, which reflects 'world class' levels of workplace engagement.

Working at Beaverbrooks also brings with it a whole host of rewards and benefits, including:

• Bonus scheme
• Regular incentives
• Outstanding staff discounts, which extend to your family & friends
• Recognised qualifications and study support
• Structured career progression toward a management role or one with more responsibility
• Wellbeing scheme
• Contributory Pension & Life Assurance
• Enhanced maternity and paternity packages
• Maternity return to work bonus
• Employee & family support & counselling – Retail Trust
• Charity-matching initiative—you raise it, we match it.
• Two paid days per year to spend time away from the business doing charity work
• Time off to give blood

And more….

Main Responsibilities

As a Sales Consultant at Beaverbrooks, you’ll enjoy passionately selling stunning diamonds, jewellery and watches. That means creating moments that will last a lifetime—for every customer, every time.

You’ll know how to encourage love and appreciation for our products, by knowing each one of them and what makes them special. You’ll also be able to display and present each item in a way that lights up a customer’s eyes, as they pass our windows and once they’re in store too.

When listening to customers, you’ll understand their needs and how much they’d like to spend on something really special, so you can help them find the perfect item for their occasion.

Make no mistake, there's a lot to learn about the products, the people and the Beaverbrooks Way. And be prepared for accountability. The truth is, you’re going to have to work hard if you want to keep up—but, believe us, you’ll want to.

We’re realistic about people’s goals. That’s why our sales targets are always based on the last year’s achievements. We let you know how well you’re doing so you can grow your skills and help grow the business—and so that we can reward you properly when you do even better.

The Ideal Candidate

As a Sales Consultant you’ll have a passion for the customer experience and a down-to-earth approach. You’ll also love working with colleagues who share the same values and commitment to amazing service as you.

We’re looking for the kind of person who knows how important it is to listen to customers and be open and honest with them. You should be driven by the chance to turn the everyday into the extraordinary.

Maybe you’ll have some merchandising experience to enhance your ability to create the extraordinary. We’ll train you if not, but one thing’s for sure… You’ll certainly have a great eye for detail and what good looks like.

And you not only have a brilliant instinct but will also understand that you’re going to have to put plenty in to get out what you want.

About The Company

Established in 1919, with 70 stores across the UK, we’re a family business. And you can tell that when you get here. It feels like family.

From the very smallest details to the big important things. You’ll feel it in the warm and familiar way we talk to each other, and you’ll feel it in the way we engage with the wider community, too. Our core purpose is to enrich lives - meaning we make a positive difference to the world we live in, our colleagues, our customers, our suppliers and the wider community.

As a company – we’re true to our word. When we say we’re going to do something, we go all out to do it. And every individual is truly valued.

If you take care of Beaverbrooks, Beaverbrooks will take care of you.

The Hallmark of Amazing People

Ref : INDHP