Job description
We are looking for a flexible Sales Assistant to join our London Carnaby Street store for 20 hours a week.
THE GIG
Reporting to the Store Manager, we are looking for a free thinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day to day operations of the store in the absence of the Assistant Store Manager & Store Manager.
THE STUFF THAT SETS YOU APART
- Achieving sales targets
- Provide excellent customer service at all times
- Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
- Follow all H&S procedures to maintain a healthy, safe and tidy work environment
- Handle till transactions in line with operating procedures
- Handle more complex enquiries from customers
- Be a trusted key holder – which will include the responsibility of opening the store
- Any other reasonable task as instructed by the store management team
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.
Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.
To be our Sales Assistant you will also possess these qualities:
- Proven experience in a Retail store is essential
- Experience with a fashion/footwear/lifestyle brand would be a bonus!
- Demonstrate a good understanding of customer service
- Sales oriented – target driven and able to assist the team with achieving store goals and
- Demonstrate a good understanding of leading a team and driving sales
- Professional, but also authentic and fearless!
- Flexibility in availability is essential – Shifts may vary week to week so we will need flexibility to cover different days/times