Find More Than 10K+
United Kingdom Jobs

Sales and Admissions Host

Get on track for a summer of ride-iculous fun! Are you a fan of theme parks? Do you know your Wickerman from Nemesis? Then keep reading to hear about an opportunity where FUN is in the job description!

ABOUT THE ROLE

We are currently recruiting for Sales & Admissions Hosts, to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy!

As a Sales & Admissions Host you will be the face of the resort, being one of the first and last team members our guests interact with, delivering the most magical start and end to their day! Admissions Hosts work in a variety of positions across our entrance areas and Resort Box Office; from parking cars, to selling tickets through to helping guests have a swift entry through our turnstiles or hotel guest entrance. In this role you'll provide guests with not only a fantastic experience during their visit, but also to ensure we make them aware of the wide range of additional products available. you'll be part of a team motivated to drive sales and hit targets on products ranging from, Fast Track tickets, Special Events, Dungeon & Scare Maze Tickets, Merlin Annual Passes and many more diverse products. – it really is a role like no other! In this unique role you will have the opportunity to interact with every single guest who visits our Theme Park – playing a key role in ensuring our guests have the most smooth, efficient, and memorable arrival and departure experience!

Following your application, a member of our team will be in touch via email to arrange an interview here at our Alton Towers Resort- you could be delivering magical experiences in less than 7 days’ time!

We are offering both part-time and full-time roles offering flexible working hours.Keep scrolling to see more of our fantastic benefits!

BENEFITS
We’re a fun, friendly and unique environment in which you are guaranteed to meet like-minded people and have fun! Our benefits include:

• Merlin Magic Pass

Your magic pass will give you, your friends and family free admission to all our Merlin attractions worldwide, this could be worth over £1000!

• Accessible transport link

We offer a bus service to resort, You can access our bus timetable on our Alton Towers job page.

• Flexible Scheduling

We offer various shift pattern and flexibility around scheduling; specific requests can be made at interview, and we will always ensure we’re as accommodating as can be.

• Access to exclusive employee events and incentives

We have a yearly calendar offering many different employee actives plus opportunities to win many exciting prizes throughout the year, not just this but you will also receive access to our exclusive employee events where you can preview our yearly events such as Scarefest & Oktoberfest before any of our guests!

• Holiday Pay

In every role working with us you will receive holiday pay, the amount with differ dependant on the role and working hours.

• Fantastic progression and development opportunities

At Alton Towers we believe in opportunity for everyone, we have a Learning and development team dedicated to the progression our teams within Alton Towers, as part of this we offer some fantastic apprenticeship opportunities you access while an employee here with us plus performance reviews every six months to highlight how we can further develop you.

• Employee discounts

We offer discounts off many retails through Perks at work, plus you have 40% discount on LEGO and 25% discount in our retail shops and restaurants.

• Pension Scheme

If eligible you will be enrolled onto our company pension scheme.

LET’S TALK ABOUT YOU!

Our ideal Admissions Hosts are people who love working in all weather conditions within fast paced environments, having an energetic, positive and proactive nature to deliver memorable experiences to our guests during long and busy days! You will be someone who loves a challenge and is able to think on their feet, as you’ll be the first point of call for any issues guests have while parking their cars or using their tickets. You’ll be someone who loves to share their passion and knowledge for the resort and thrive in a work environment where you are presented with new scenarios on a daily basis, all whilst using your initiative to deliver the best possible service each and every time.

MEET THE TEAM

“It is not so much a team, it is a family, it is absolutely brilliant”

“Of all the jobs I have had, there is no where I would rather be than Alton Towers”

View our latest role on our Careers page as a Resort Champion, if you want a little bit of everything and think you can multi-skill into different department this could be for you! You will also earn an extra 50p per hour in this role!

Why Alton Towers Resort?

We’re guessing you’ve probably heard of us… but what you don’t know is what the Alton Towers Resort family lifestyle is about. We provide laughter, smiles, shrieks and screams every day. We delight families, we terrify grown men, and we excite the adrenaline junkies that venture to our abode. There may be a lot of us, but everyone matters at Alton Towers Resort and here new colleagues quickly become old friends. We encourage each other, we provide new opportunities to learn and develop, and we celebrate our successes with many employee events and activities!

Everyone Matters at Merlin

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

#LI-OM1