Job description
SNAP Account is a unique and innovative company who, over the past 13 years, have become the UK and EU market leaders for smart payments within the haulage industry. Having established such a strong position within the UK, our focus is now on continuing to expand our offering across Europe. We have a fantastic opportunity for a Sales and Account Manager to join our growing team based in Norfolk. We're looking for a conscientious and enthusiastic individual, with a strong sales background or desire to sell, to drive new business growth, through new sales and sales to existing customers. Job responsibilities will include: Provide best in class customer service for inbound customer enquiries Undertake outbound new sales and develop strong relationships through customer account management calls Carry out research of potential leads prior to making contact in order to increase the likelihood of success Take ownership of the sales cycle, following up on warm leads and producing succinct summaries of pipeline progress Work closely alongside other teams within SNAP to include Finance, Credit Control, Marketing and Product in order to deliver customer-centric solutions in line with business objectives Liaise and coordinate closely with the internal credit control team to ensure accounts are set up quickly, efficiently and correctly; in line with credit and the customer's requirements Plan and prioritise sales activities to deliver margin growth by achieving agreed personal and team targets and KPI's. Other skills and experience: Fluency or advanced proficiency in Romanian, Bulgarian, Spanish, French, Hungarian, Italian Excellent customer service skills and positive attitude The ability to build relationships internally and externally A desire to exceed targets and be a great team player Knowledge and experience of Microsoft applications (Outlook, Word, & Excel) Ability to identify new opportunities to sell additional services Flexible and adaptable team player with the ability to work well in a fast-paced environment Certas Energy