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Take full ownership of the customer booking experience with Kingswood by joining our team as our Sales Advisor for our busy Norwich-based contact centre.

About the role:

As the Sales Advisor, you will work part of the sales team, providing excellent care to our customers who are interested in booking with us at Kingswood.

You will be responsible for answering customers’ requests and queries through inbound calls and our live chat facility.

Working closely with key stakeholders of the business to deliver key sales targets to support the business with growth, profitability and EBITDA.

About you:

• Previous experience in working within a sales (telesales) or customer service positions
• Experience in working towards targets – individual, team and organisational
• Enthusiastic, motivated with the drive for success
• An excellent communicator both written and verbal
• Good understanding of office IT products including MS word, MS excel and MS outlook.

A little bit about us…

We are one of the most experienced providers of outdoor education in the UK. We were founded over 35 years ago and run over 1.2 million activity sessions each year across ten activity centres. Each year we welcome over 175,000 young people from more than 35 countries around the world.

Here at Kingswood, we know that all of our people are at the centre of our success, making our adventure centres as magical as they are.

Be part of our exciting journey, and join our team.

INDHP