Sales Advisor, Part Time - Cheshire Oaks

Sales Advisor, Part Time - Cheshire Oaks United Kingdom

Ted Baker
Full Time United Kingdom 10.56 - 12.04 GBP Today
Job description

Ted’s Guide to what the Sales Advisor does around here
Ted’s Mission Statement
Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted’s high standards and integrity, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the ethos and persona for which we have gained an enviable reputation, we always ask ourselves the question: ‘Would Ted do it that way?’**
Where does this role fit within Ted's Team?
The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximise sales, through a high level of service and always strives to go the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Strategy”.
We are currently advertising for the below part-time vacancies:
  • 24 hours
  • 18 hours
Main responsibilities
People
  • A high level of team participation, working with integrity and respect for others
  • Actively drive and document your own learning to contribute to the success of the team and location
  • Be adaptable and flexible to the needs of the business in support of the team and the location
  • Collaborates with the teams in all meetings and briefings
  • Supports new hires within the team through friendly mentorship
  • Display a dedicated approach to self-awareness and self-development
  • Understand the core values and culture of Ted and reflect these in all efforts
Product
  • Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s.)
  • Follow merchandising guidelines, replenishment method and housekeeping standards to ensure that Ted is represented at the highest level
  • Demonstrate a keen personal interest in Ted and supports brand messaging
Commercial
  • Demonstrate all requirements of Ted’s School of Excellence
  • Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on the customer experience and sales
  • Have a good understanding the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline
  • Actively seeking knowledge and taking personal ownership of achieving and exceeding location KPI’s and supporting all brand promotions and campaigns
  • Be proactive in the capture of customer data at PoS – where relevant – and understand how this actively informs customer relationship management
  • Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity
  • Proudly support the integration of new technology in to our customer service proposition
  • Deliver a warm and memorable customer service experience
Operations
  • Follow Company policies and procedures with an ability to work unsupervised
  • Adhere to all Company health and safety procedures. Use equipment properly and report any potentially unsafe conditions to management
  • Adhere to all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to management.
Ted’s Values…
  • Authentic We have the freedom to be our ‘best self’, being true to ourselves and others
  • Kind We try to do the right thing: for each other, our communities, our planet and for Ted
  • Curious We are hungry to explore, innovate and think differently
  • Courageous We have the confidence to be brave, have fun and discover the unexpected
  • Inclusive We embrace and respect individuality and celebrate difference & diversity


Ted Baker is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Sales Advisor, Part Time - Cheshire Oaks
Ted Baker

www.tedbaker.com
London, United Kingdom
Rachel Osborne
$500 million to $1 billion (USD)
1001 to 5000 Employees
Company - Public
Department, Clothing & Shoe Stores
1987
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